Results 1 to 7 of 7
  1. #1
    Join Date
    Jul 2007
    Posts
    45
    Plugin Contributions
    0

    Default IE 8 - Customer Can't View Images

    Hello I've been searching for an answer for a day now and can't find anything related so apologies if this is a repeated question.

    I have a customer who is unable to view images, on my site. He is using IE 8, has flushed the browser cache, cleared history etc, system restore, performed all the recommended settings he can find to try and clear the problem. It's not just happening on his main PC but his laptop as well. This has been happening for about a week.

    I can't replicate the situation and can't find anyone else who has this problem although it could be they've just not told me.

    The site is www.moonstagdesigns.co.uk

    Version 1.3.8a

    Add ons have all been on there for a long time and no previous problems of this nature reported.

    I've just been putting the finishing touches to the upgrade to be performed soon, would this clear the problem or is it just not a zen cart thing at all?

    Thanks for your time and attention.

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,401
    Plugin Contributions
    87

    Default Re: IE 8 - Customer Can't View Images

    Running IE8, I can view the images from your front page (they open in a new window) ... but the Slimbox function isn't working. The images are a little washed out, too.

  3. #3
    Join Date
    Jul 2007
    Posts
    45
    Plugin Contributions
    0

    Default Re: IE 8 - Customer Can't View Images

    Thanks. I've disabled the Fual Slimbox to see if that helps him

  4. #4
    Join Date
    Jan 2009
    Posts
    33
    Plugin Contributions
    0

    Default Re: IE 8 - Customer Can't View Images

    It works in my IE8.

    If you fix the invalid HTML markup it will help narrow things down:

    http://validator.w3.org/check?verbos...o.uk%2Fshop%2F

  5. #5
    Join Date
    Jul 2007
    Posts
    45
    Plugin Contributions
    0

    Default Re: IE 8 - Customer Can't View Images

    Thanks, I've got it down to 3 errors but not really understanding much about these things, I'm not a programmer :) I'll have to spend some time searching for the answers to the rest. Seems a bit pointless when everything will change shortly anyway.

    However turning off the lightbox worked for my customer.

    Thank you both for your help.

  6. #6
    Join Date
    Jan 2009
    Posts
    33
    Plugin Contributions
    0

    Default Re: IE 8 - Customer Can't View Images

    Quote Originally Posted by Baa View Post
    Thanks, I've got it down to 3 errors but not really understanding much about these things...
    Error 1:

    Your JS is neither in the head nor the body. Move this chunk of JS either above the </head> or below the <body> tag.

    Code:
    <script type="text/javascript">
    var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
    document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
    </script>
    <script type="text/javascript">
    var pageTracker = _gat._getTracker("UA-6501324-1");
    pageTracker._initData();
    pageTracker._trackPageview();
    </script>
    Error 2 and 3:

    Once you fix error 1 above, it should also fix these other two errors!

  7. #7
    Join Date
    Jul 2007
    Posts
    45
    Plugin Contributions
    0

    Default Re: IE 8 - Customer Can't View Images

    Thanks.

 

 

Similar Threads

  1. Can I sell digital images, based on images uploaded by customer?
    By cuulblu in forum Customization from the Admin
    Replies: 1
    Last Post: 17 Oct 2012, 05:05 PM
  2. v138a Different Images for listing view and product view
    By MikeBryan90 in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 3 Feb 2012, 10:24 PM
  3. Can I view customer carts not submitted?
    By scrapimages in forum General Questions
    Replies: 2
    Last Post: 14 Jan 2011, 08:17 PM
  4. Can't View Customer Details?
    By ardhill in forum General Questions
    Replies: 1
    Last Post: 23 Jul 2010, 09:26 AM
  5. Authorized customer can only view certain products?
    By rennevat in forum General Questions
    Replies: 0
    Last Post: 22 Apr 2010, 12:22 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR