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  1. #1
    Join Date
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    Default 10010 Invalid Invoice

    Hi

    New install of v1.3.9b.
    No addons or changes to standard.

    Install and shop set up fine, lst hurdle is to take payment through PayPal module, interaction with payPal works but when the process comes back to my shop, the process falls over with an invalid code;
    "10010 Invalid Invoice - Non-ASCII invoice id is not supported"

    Any help would be appreciated.

    Richard
    Babystart
    www.fertilityshop.com/shop

  2. #2
    Join Date
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    Default Re: 10010 Invalid Invoice

    Upgrade to latest (v1.3.9d as of today) to get the fix for that.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: 10010 Invalid Invoice

    Hi

    Thanks, but when I click 'check for updates' in my Zen cart it says I have the latest version. can I override this?

    Best regards
    Richard

  4. #4
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    Default Re: 10010 Invalid Invoice

    You said you have v1.3.9b.
    You can download v1.3.9d and use the doc files in the /docs/ folder to identify the changed files in v1.3.9c and v1.3.9d, and upload just those changed files to your server. (if you've made changes to any of those files, you should of course merge your customizations into the new versions of the files.)
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
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    Default Re: 10010 Invalid Invoice

    Hi

    Thanks for your help, upgrade and problem solved.

    One last thing to sort. When the system sends the confirmation email to the customer it sends it from me, my full name, then the orders email address. I cannot for the life of me find where I have pout my full name in the database, where would that be? I did at first out it in as the store owners but I have since changed that to the company name, has the system kept that previous entry for some reason and can I get to change it?

    best regards
    Richard
    www.fertilityshop.com/shop

  6. #6
    Join Date
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    Default Re: 10010 Invalid Invoice

    Zen Cart only uses the information in the Admin->Configuration->Email Options and Admin->Configuration->My Store for sending emails.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
    Join Date
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    Default Re: 10010 Invalid Invoice

    Hi

    Funny number 2 then with the email name usage, another email order confirmation was preceeded with the name I use as my log in user name, this name is used in no other location?

    best regards
    Richard
    www.fertilityshop.com/shop

 

 

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