"Fatal error" message - can;t save edited files

[musicman77]

Right now I am trying to move my files from /shop to the main index. In order to do this, I have to edit both configure.php files. I tried editing them, but everytime I click the "Save Changes" button after editing the files the page reloads to say

"File Saved
[a fatal error or timeout occurred while processing this directive]
Your file /home/bigezwi/public_html/includes/configure.php has been saved. "

However, I;ll check back on the files after and they'll actually be unedited, despite tjhe claim that the file was saved! Why doesn;'t the admin let me edit these files?

Thanks,
Dave

[frank18]

Are you trying to edit your configure.php files using your file manager (server side)?

If so, this is not recommended.

You should edit these 2 files locally using a good editor.

Then set permissions to 644, upload the files to their appropriate locations on the server and then set permissions back to 444.

[musicman77]

Thanks, Frank. This worked for redirecting zen cart to my homepage, but I then i was seeing was a blank page when I tried to access the admin page.

I looked in the admin configure file and found that I accidentally copied the other configure file. I copied dist-configure from the admin and renamed it configure.php, and now all I get is the "Hello. Thank you for loading Zen Cart™.You are seeing this page for one or more reasons:" notice .

[musicman77]

can anyone help me with this? you can view my admin page at www.bigeasyincense.com/admin

thanks,
Dave

[Ajeh]

Compare the files:
/includes/configure.php
/admin/includes/configure.php

It looks like you are missing the:
/admin/includes/configure.php

or that it is configured incorrectly ...

Or, you have renamed your /admin to another name and loaded another /admin directory to your site ...

[bminister]

You see:

"File Saved
[a fatal error or timeout occurred while processing this directive]
Your file /home/bigezwi/public_html/includes/configure.php has been saved. " because you need to choose at least 644 permission for the file. You can do it from your hosting CPanel - when you update the permissions click on "Edit". When you finish don't forget to return the file to 444.

[bminister]

http://www.bigeasyincense.com/admin/ - you see that page because your admin/includes/configure.php file has incorrect information. Update the path, save the file and check again.

[musicman77]

Compare the files:
/includes/configure.php
/admin/includes/configure.php

Are the two configure files identical?

[musicman77]

The paths must be wrong. I don't understand why though. I am putting in three paths, "/" (for home) "/admin/", and "/home/bigezwi/public_html/cache" for the SQL cache, all of which seem to be the correct locations...

[musicman77]

I just ran the Fix Cache Key to see if it could be a problem with the cache. There wasn't. All of the paths are right, too.