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  1. #1
    Join Date
    Sep 2007
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    Default Wrong Canadian Post Code vs UPS

    I'm using V1.3.8a and have the standard UPS mod installed. When shipping to Canada, I noticed that if the Post Code is entered wrong, the customer gets stopped at step 1 of 3 in the checkout process, without any errors showing. It just stops. The only real indication that something is wrong is it doesn't show any UPS shipping options.

    But, if I enter a Bad US Zip Code on a US address, it does throw an error, stating:

    We are unable to obtain a rate quote for UPS shipping.
    Please contact the store if no other alternative is shown.


    Can I get the system to also throw an error for the Canadian version? At least the customer would know why they can't checkout.

    Thanks!

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    69,402
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    6

    Default Re: Wrong Canadian Post Code and UPS

    You can do a search in the Tools ... Developers Tool Kit ... for:
    We are unable to obtain

    and search the Catalog ...

    Change the text to anything you like ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  3. #3
    Join Date
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    Default Re: Wrong Canadian Post Code and UPS

    Quote Originally Posted by Ajeh View Post
    You can do a search in the Tools ... Developers Tool Kit ... for:
    We are unable to obtain

    and search the Catalog ...

    Change the text to anything you like ...
    I guess my question is, how do I get ZenCart to throw the same error for Canadian Post Codes when they are wrong? Right now, there is no error, just a STOP in action...

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    6

    Default Re: Wrong Canadian Post Code vs UPS

    Try changing the text:
    We are unable to obtain a rate quote for UPS shipping.
    Please contact the store if no other alternative is shown.
    To something like:
    We are unable to obtain a rate quote for UPS shipping.
    Please check your shipping address and zip code.
    Please contact the store if no other alternative is shown.
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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