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  1. #1
    Join Date
    Jan 2007
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    Default MIGS time out issue - can somebody help

    I use the Migs Mastercard module on my site with Bendigo bank. I've had this for 3 years now working mostly fine.
    Recently (and this did happen a few times awhile ago) some transactions are completed with money sent to my account but the customer gets a timeout error when being re-directed to the site. The order is not completed but I have their money.
    It doesn't happen to everybody. In fact its a small but very frustrating handful.
    The migs support crew say the transaction was completed and correct code sent back to my site.
    My host says its the bank or the software.
    Could it be the software?
    I use version 1.3.6.

    Any help would be appreciated.

  2. #2
    Join Date
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    Default Re: MIGS time out issue - can somebody help

    Update.


    It appears at this point that somehow the browser may be losing the session cookie, and so we’re getting the time_out page which actually means the session is empty.

    Has anyone else seen their zen sessions getting lost?

  3. #3
    Join Date
    Dec 2005
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    64
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    Default Re: MIGS time out issue - can somebody help

    There seems to be a bug in the MIGS payment module when using the server hosted option. When a customer's credit card is declined, then re-entered with the correct details, the session is lost. Therefore, the customer's credit card is processed, but no order details show up in zen cart.

  4. #4
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    Default Re: MIGS time out issue - can somebody help

    Thanks for that info, has anybody fixed this? Is it an easy fix?

  5. #5
    Join Date
    Sep 2013
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    Default Re: MIGS time out issue - can somebody help

    Quote Originally Posted by sportrecovery View Post
    Thanks for that info, has anybody fixed this? Is it an easy fix?
    Hi guys,

    Just wanted to bump this question up to the top again. Has anybody found a fix to this problem. I have this issue too and had it happen again today frustratingly. Any help much appreciated. Cheers

  6. #6
    Join Date
    Jan 2004
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    Default Re: MIGS time out issue - can somebody help

    Where did you download the MIGS module from?
    .

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