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  1. #1
    Join Date
    Jan 2007
    Posts
    37
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    Default MIGS time out issue - can somebody help

    I use the Migs Mastercard module on my site with Bendigo bank. I've had this for 3 years now working mostly fine.
    Recently (and this did happen a few times awhile ago) some transactions are completed with money sent to my account but the customer gets a timeout error when being re-directed to the site. The order is not completed but I have their money.
    It doesn't happen to everybody. In fact its a small but very frustrating handful.
    The migs support crew say the transaction was completed and correct code sent back to my site.
    My host says its the bank or the software.
    Could it be the software?
    I use version 1.3.6.

    Any help would be appreciated.

  2. #2
    Join Date
    Jan 2007
    Posts
    37
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    Default Re: MIGS time out issue - can somebody help

    Update.


    It appears at this point that somehow the browser may be losing the session cookie, and so we’re getting the time_out page which actually means the session is empty.

    Has anyone else seen their zen sessions getting lost?

  3. #3
    Join Date
    Dec 2005
    Posts
    64
    Plugin Contributions
    1

    Default Re: MIGS time out issue - can somebody help

    There seems to be a bug in the MIGS payment module when using the server hosted option. When a customer's credit card is declined, then re-entered with the correct details, the session is lost. Therefore, the customer's credit card is processed, but no order details show up in zen cart.

  4. #4
    Join Date
    Jan 2007
    Posts
    37
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    Default Re: MIGS time out issue - can somebody help

    Thanks for that info, has anybody fixed this? Is it an easy fix?

 

 

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