Results 1 to 4 of 4
  1. #1
    Join Date
    Jul 2010
    Posts
    5
    Plugin Contributions
    0

    Default PayPal express error (6) Couldn't resolve host 'api-3t.paypal.com'

    Zen Cart 1.3.8A
    PHP Version: 4.4.6 (Zend: 1.3.0)
    HTTP Server: Apache/1.3.37 (Unix) mod_auth_passthrough/1.8 mod_log_bytes/1.2 mod_bwlimited/1.4 FrontPage/5.0.2.2635.SR1.2 mod_ssl/2.8.28 OpenSSL/0.9.7a PHP-CGI/0.1b


    Noticed this morning I am getting the above error regarding not being able to resolve a PayPal host when customers try to use PayPal express? It was working fine last week and nothing to my knowledge has changed on my server. Is there an incompatibility between 1.3.8 and PayPal now?

    Thanks
    Bill

  2. #2
    Join Date
    Jun 2003
    Posts
    33,825
    Plugin Contributions
    0

    Default Re: PayPal express error (6) Couldn't resolve host 'api-3t.paypal.com'

    That sounds like a hosting issue - What does your host say?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jan 2004
    Posts
    58,298
    Blog Entries
    3
    Plugin Contributions
    106

    Default Re: PayPal express error (6) Couldn't resolve host 'api-3t.paypal.com'

    Zen Cart needs to talk to the PayPal servers via external communications, using CURL.
    CURL acts like your browser does, asking for the server to supply nameserver lookup results for the URL being accessed.
    If your server can't supply that information, the connection cannot be made, and the error message you're seeing is the result of that failure.
    The only one who can fix that is your hosting company.
    Raise a ticket with them.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
    Jul 2010
    Posts
    5
    Plugin Contributions
    0

    Default Re: PayPal express error (6) Couldn't resolve host 'api-3t.paypal.com'

    My server modified the resolv.conf entries and the issues appear to be resolved now.

    Thanks for the direction.

 

 

Similar Threads

  1. PayPal Express error
    By kenny724 in forum PayPal Express Checkout support
    Replies: 9
    Last Post: 25 Nov 2010, 05:26 AM
  2. Please help?! Trying to resolve Paypal IPN ISSUE
    By aly22 in forum Built-in Shipping and Payment Modules
    Replies: 6
    Last Post: 8 Aug 2008, 05:32 AM
  3. Paypal Direct Alert - Couldn't resolve host 'api-3t.paypal.com'
    By wsmith48 in forum PayPal Website Payments Pro support
    Replies: 4
    Last Post: 9 Mar 2008, 05:42 PM
  4. (6) Couldn't resolve host 'api-3t.paypal.com' FREQUENT errors
    By swingandmiss in forum PayPal Express Checkout support
    Replies: 1
    Last Post: 31 Jan 2008, 04:28 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •