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  1. #1
    Join Date
    Jan 2008
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    21
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    Default Categories/products blank in admin area

    I just upgraded from v1.3.8a to v1.3.9d. When I go to the admin area and click on the categories/products link it goes to a completely blank page. The other links I've tried have worked fine. The link seems to be pointing to exactly where the file (categories.php) is located. I get just a white page without ANYTHING on it at all.
    Currently using version 1.3.9d

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
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    20,024
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    3

    Default Re: Categories/products blank in admin area

    Did you check to see that admin/categories.php exists and wasn't corrupted during the upgrade ?

  3. #3
    Join Date
    Jan 2008
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    Default Re: Categories/products blank in admin area

    The file is there. I don't know how to determine if it was corrupted. Would it be obvious?
    Currently using version 1.3.9d

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
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    Default Re: Categories/products blank in admin area

    Easiest just to overwrite it with a fresh copy from the Zencart zip file.

  5. #5
    Join Date
    Jan 2008
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    Default Re: Categories/products blank in admin area

    Ah! I found the problem. It wasn't the categories.php file itself but a file it used. It was missing. In fact, a whole folder was missing! Because I have a very slow dial-up connection I had to upload files a few at a time over several days. That's how I missed this folder. I tried to double check everything but somehow still missed this one.

    I think it's fixed now. Thank you for your suggestions!
    Currently using version 1.3.9d

  6. #6
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Categories/products blank in admin area

    In the future, when doing a new installation, try uploading the Zencart zip file and extracting the files using your hosting control panel's File Manager. if possible. Much faster, and prevents problems like this.

 

 

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