Hey y'all -
I'm having a problem that I'm hoping someone can provide some insight into solving.
I'm running a new install of zc 1.3.9d on a Linux server with PHP 5.8.8 installed, and using the transaction central (Transfirst) mod to process merchant payments.
The problem I'm having is that whenever I process a test transaction I keep receiving an http 406 "Not Acceptable" error that states "Internet Explorer cannot read this webpage format." I don't get the error through Firefox, only IE.
The strange part about the problem is that when I'm sitting on the error page and hit the refresh button I get returned to the cart, and it shows that a successful transaction has been processed.
I thoroughly searched the forums/FAQ and found quite a few theories as to why this might be happening, the most popular of which being an apparent Apache mod_security issue. I spoke to tech support at my host (host gator) and walked them through how to recreate the error. They looked for mod_security issues in the post calls, but didn't find anything... and told me that mod_security apparently wasn't the problem. They suggested that it might be an issue with my merchant account provider.
Okay... so I contacted Transfirst and they processed a test transaction to review the error and told me that the problem they are seeing is that the system is not receiving POST backs, which suggested to them that it is most likely a zen-cart issue. They said that when zen-cart receives confirmation of the successful transaction, the cart's script generated response contains some type of error that IE is unable to interpret... which is why I'm getting hit with the 406 error.
My head is spinning like a top.
Anyone have any ideas?
Here's my install, which is still under construction...
http://www.belladeball420.com/catalog/
To recreate the error you need to select an item to purchase (place it in the cart,) then log into your account and use the shopping cart checkout to complete the transaction.
Account log in details for testing...
User email: belladeball######################
Password: seattle843
Credit card number & info to be used for testing...
Card Number: 4111111111111111
Expiration date: 12/2012
CVV: 123
I'd really appreciate any help/advice anyone can offer.
Thanks!
Damien -
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