(7) socket error: 111 -- GoDaddy hosting

**hootienchyna** · 16 Jul 2010, 02:07 AM

i get this message and all my customers cant checkout

An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (7) socket error: 111

**poker60950** · 16 Jul 2010, 03:00 AM

I have also just started getting this error.

**mikenix** · 16 Jul 2010, 03:09 AM

I have two sites both at 1.3.8a, I'm just getting ready to do the upgrade when a customer just made me aware of this same issue. Not both my sites are affected. I verified all PayPal settings everything seems fine. I'm going to start looking for possible site compromise, hopefully someone gets this solved and shares.

**stevesh** · 16 Jul 2010, 11:01 AM

Are you using GoDaddy as a host ?

If so, have you done this ?:

http://www.zen-cart.com/forum/showpo...0&postcount=25

**hootienchyna** · 16 Jul 2010, 12:48 PM

ok i did a test and that worked but i dont understand why. i have been using the same settings since september 09 and everything worked.

**stevesh** · 16 Jul 2010, 01:19 PM

Could be GoDaddy didn't get around to screwing up your server until now.

**mikenix** · 16 Jul 2010, 02:46 PM

This was the root cause for me! Thanks all.

The fix:
1. IF YOU ARE USING GODADDY HOSTING, go to Admin->Configuration->My Store->CURL Proxy Status, and turn it off.

That should be enough.

**hootienchyna** · 16 Jul 2010, 03:51 PM

big thanks to stevesh for the help.

isnt lansing close to parma michigan. thats where my kids grew up

**DrByte** · 19 Jul 2010, 03:29 AM

Originally Posted by hootienchyna

ok i did a test and that worked but i dont understand why. i have been using the same settings since september 09 and everything worked.

You can thank GoDaddy for their horrible server management.

**Fragrant Gifts** · 22 Jul 2010, 04:49 AM

hey Dr. Byte can you assist me with this issue please. My site www.fragrantgifts.com was running fine and today a customer tried to place an order and pay using the paypal express button and received this error. "An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (7) socket error: 111" I then logged in and tried to place an order and got the same result. Any ideas?
thank you.