Order History

[Soniccc]

Hello everyone...

I bet this is a real easy problem but it's been a killer for me (ever since I tried working this out) when I execute 'test' orders with my 'test customers' and logs on to the store with these accounts I can't see the customer order history on the 'order history page'. It's very weird but it doesn't show at all... it's been happening with all of the accounts I've used...

I love all of you! Please help me!

Kind regards
Jacob

http://www.soundfactory.nu

[BlindSide]

You're right the page does indeed come up blank after submitting an order (my test account was "[email protected]") on your site.

What I find more interesting is when I view all orders ("Visa alla ordrar"), the page numbering comes up negative. I know I've seen that error before but can't recall what causes it. Let me dig around a bit...

[BlindSide]

Bigger than I first thought. Please reply click the "Reply" button and answer all the questions in the Posting Tips section of the page.

[Soniccc]

Hi! Thanks for having a look at it! I'm not sure I understood your last post correctly... would you like me to go the 'posting tips section' of the community forum?!

I'm using a Swedish language pack. Could this be a possible explanation?

Regards
Jacob

[BlindSide]

Hit "reply" on this forum thread.

Above the text box where you enter your response, you'll find a big box that has a list of bullets that includes information to include in your post when looking for troubleshooting help. It starts with

NOTE: When making a post, be sure to include relevant information such as:

Answer the bullets listed there in your response. That information helps us help you.

[Soniccc]

I think I've missed those bullets every time I've posted...

•ver. 1.38a
•no store version upgrades
•upgrades: login_box_1.5, paypal_surcharge, image_handler_2, ckeditor_3.2.1a, product_filter. All add-ons installed simultaneously.
•I've installed the clean_business template and done som heavy editing in the 'stylesheet.css'.
•I think I've had this problem since every fresh install.

Thanks!
Jacob

[BlindSide]

Using a copy of your existing DB, install a "new" shop without any of the templates or addons you've listed, and see if you get the same buggy behavior.

If you do not, start adding pieces back in, one at a time, until the bad behavior occurs again.

[Soniccc]

I've tried installing the mods one by ine but the prob persists.. even with v.1.3.9f. Is it possible this is related to web host I am using?

Best regards
Jacob