Incorrect Shipping Total
I have created a site where the shipping is calculated based on weight.
I have set the shipping up using Zone Rates using the following settings
Zone 1 Countries
Zone 1 Shipping Table
A customer has placed an order with a total weight of 825g which should be £3.35 but their shipping price came out at £32.68
Any ideas why?
Re: Incorrect Shipping Total
You need to look at your settings for the Shipping/Packaging and see what you have set for the Maximum Weight and your Tare settings ...
The Maximum Weight is a unit of measure defaulting to 50 ... if you want to go to 1500 you need to raise that ... I usually recommend 5000 so you do not forget the change ...
Then, on the Tare Rates use 0:0 ...
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