Results 1 to 6 of 6
  1. #1
    Join Date
    Oct 2009
    Posts
    9
    Plugin Contributions
    0

    Default Blank page on zc_install/index.php

    Hello there.

    I'm trying to update my demo store from 1.3.7 to 1.3.9e.

    I have done all of the files and followed the instructions closely, but when I try to access the /zc_install/index.php part to upgrade the database, I just get a white page.

    Nothing on the page at all.

    Please can anyone advise?

    Many thanks,

    Craig

  2. #2
    Join Date
    Jan 2004
    Posts
    63,431
    Blog Entries
    5
    Plugin Contributions
    183

    Default Re: Blank page on zc_install/index.php

    What version of PHP?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Oct 2009
    Posts
    9
    Plugin Contributions
    0

    Default Re: Blank page on zc_install/index.php

    Hi there.

    Thanks for the reply.

    According to the version bit in the admin area, its PHP Version 4.4.9.

  4. #4
    Join Date
    Jan 2004
    Posts
    63,431
    Blog Entries
    5
    Plugin Contributions
    183

    Default Re: Blank page on zc_install/index.php

    Make the small code change I mentioned here:
    http://www.zen-cart.com/forum/showthread.php?t=160727
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Oct 2009
    Posts
    9
    Plugin Contributions
    0

    Default Re: Blank page on zc_install/index.php

    Brilliant!

    Thanks very much, I made the change you provided and all is good.

    If I was to switch the php version to the latest, will it have any effect on the store config for my live site (they are on the same server), or will everything function correctly?

  6. #6
    Join Date
    Jan 2004
    Posts
    63,431
    Blog Entries
    5
    Plugin Contributions
    183

    Default Re: Blank page on zc_install/index.php

    Zen Cart 1.3.8a and older are NOT compatible with PHP 5.3 and newer. (ZC 138a is okay with PHP 5.2 ... but ZC 137 is not.)

    I suggest you upgrade your Zen Cart to the latest first, and then upgrade your PHP to the latest.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. v150 Blank page on zc_install/index.php
    By Zune in forum Installing on a Linux/Unix Server
    Replies: 3
    Last Post: 1 Jun 2012, 07:40 AM
  2. index page is blank after changing index.php
    By meesh in forum Templates, Stylesheets, Page Layout
    Replies: 3
    Last Post: 22 Jul 2009, 05:37 PM
  3. index.php redirects to zc_install/index.php
    By wmorris in forum General Questions
    Replies: 24
    Last Post: 17 Oct 2007, 01:38 AM
  4. upgrade: zc_install/index.php = blank
    By ECM in forum Upgrading from 1.2 to 1.3.x
    Replies: 12
    Last Post: 19 Aug 2006, 07:12 AM
  5. Blank index.php and /admin/index.php page after install
    By gsummerlin in forum Installing on a Linux/Unix Server
    Replies: 4
    Last Post: 14 Jul 2006, 10:04 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR