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  1. #1
    Join Date
    Nov 2008
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    Default 10419 Express Checkout PayerID is missing.

    Hi,

    Just upgraded from 1.39d to 1.39e.

    Already had 1 successful Paypal Express checkout, but noticed that a customer seemed to be stuck at a checkout screen and now just got an email stating:

    10419 Express Checkout PayerID is missing. - Express Checkout PayerID is
    missing.

    I unloaded the Paypal module and reloaded it after the upgrade and as I said, 1 successful Paypal Express checkout before this message.

    Any idea what happened?

    thanks,

    Ed

  2. #2
    Join Date
    Jun 2009
    Location
    Sparta, TN
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    Default Re: 10419 Express Checkout PayerID is missing.

    Ed - Did you get this fixed?

    I'm having the same error after changing from one PayPal account to another.
    I changed only the following lines in Payment Module for "PayPal Express Checkout"
    API Signature -- Username
    API Signature -- Password
    API Signature -- Signature Code
    The only other active payment module is "Check/Money Order"
    I also added a return URL in PayPal under Website Payment Preferences/Auto Return for Website Payments

    Thanks - Jonna
    www.vdsdecal.com
    Last edited by VDecalS; 20 Nov 2010 at 07:34 PM. Reason: more info

  3. #3
    Join Date
    Jan 2004
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    274

    Default Re: 10419 Express Checkout PayerID is missing.

    What version of Zen Cart?

    Since the problem is suddenly happening after changing PayPal accounts, I suggest asking PayPal directly about the error message, since the error message itself is rather vague. (Consider the fact that PayerID is something PayPal tells *you* about, and not something that your store needs to send TO PayPal in order to complete a transaction.) http://www.paypal.com/mts
    .

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  4. #4
    Join Date
    Jun 2009
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    Sparta, TN
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    Default Re: 10419 Express Checkout PayerID is missing.

    Thanks DrByte.
    In the end problem self-fixed almost instantly. Most likely after closing browser and testing again. PayerID is now showing. I've read every upgrade post since 1.3.9 came out, but panic jumped in and made me post too soon.

 

 

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