Submit button Missing on Create Account

[bigsmile]

We just set up a new zen cart store using the v1.3.9d version.
When we test it on Firefox, everything works fine. But when we test it on IE browser, the submit link (and the footer) on the create account page are missing .

Does anyone know how to fix it? Thanks.

[DrByte]

FAQ on dealing with blank or partially-blank pages: https://www.zen-cart.com/tutorials/index.php?article=82

Also ... I'm trying to figure out why you would install 1.3.9d when setting up a new store, when 1.3.9f is out.

[bigsmile]

Thanks for your quick reply.
I checked the latest debug file in the cache folder, but there's no indication of PHP error. The create account page works fine in Firefox, so is it just a IE bug? I just read another post about the Peek-a-boo bug, but not sure if it is the cause.

Also ... I'm trying to figure out why you would install 1.3.9d when setting up a new store, when 1.3.9f is out.

I downloaded the 1.3.9d about a month ago, and have been working on the template and add-on. Perhaps I should try to upgrade it to 1.3.9f.

[DrByte]

If you change back to using "Classic" template instead of your custom template, what changes?
(this assumes you've been creating your *own* template, and not altering existing template_default files)

[bigsmile]

When changing back to the "Classic" template, the footer will show but the submit button is still disappeared.

[bigsmile]

Here is the link of our problem page: wholesale.rainbowcatz.com. All other pages load fine on IE.

Any suggestions what I should do?

[DrByte]

You've got all kinds of nested tables in your template, and your HTML code is not well-formed. And it appears that maybe you've got some tables that are not closed properly, which could cause some browsers to not show things correctly, including causing the button you mention to not show.

<IMG SRC=images/m08.gif WIDTH=11 HEIGHT=96> -- that should have quotes around each attrib value, and each attrib name should be lowercase, like this: <img src="images/m08.gif" width="11" height="96" />

<A HREF=http://wholesale.rainbowcatz.com/index.php?ma… --- same here. You've added several direct links within your template. The HTML attribs should be lowercase, and have quotes, ie: <a href="http://wholesale.rainbowcatz.com/index.php?ma…......">

<FONT COLOR=#9F1A37> -- again, same: <font color="#9F1A37"> (but then again many would argue that <font> tags should no longer be used, since CSS is far more efficient and contemporary)

As for your nested tables, etc, you'll need to sort those out to be sure you've closed all the table and corresponding rows/columns correctly. Or move the design forward to more contemporary methods and don't use tables at all for layout purposes. They're really only appropriate for tabular data nowadays.

http://validator.w3.org

[bigsmile]

Thank you so much for your reply and your suggestions.

I found the error was in the "includes/templates/template_default/templates/tpl_modules_create_account.php" file.

<!--
<input type="radio" name="email_format" value="HTML" checked="checked" id="email-format-html" /><label class="radioButtonLabel" for="email-format-html">HTML</label><input type="radio" name="email_format" value="TEXT" id="email-format-text" /><label class="radioButtonLabel" for="email-format-text">TEXT-Only</label><--!>

I removed the "<!--" and "<--!>" code, and the submit button and the footer come back . Thank you so much and I really appreciate your help!