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  1. #1
    Join Date
    Jul 2005
    Location
    Orlando, Fl
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    help question There was a problem retrieving transaction details. ()

    We are getting this error from time to time after updating an order to processing then going clicking admin home produces the error.

    "There was a problem retrieving transaction details. ()"

    I looked at a few things in the forum but not sure where to start to troubleshoot this.

    Any Ideas ?

    Thanks in Advance

  2. #2
    Join Date
    May 2010
    Location
    Texas
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    Default Re: There was a problem retrieving transaction details. ()

    I'm also seeing this issue for the first time today.
    V1.3.9d

    Is this just a congested network issue?

  3. #3
    Join Date
    May 2007
    Location
    SW Florida
    Posts
    1,051
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    Default Re: There was a problem retrieving transaction details. ()

    We are getting it too, when trying to load an order that was paid by PayPal. When the order does load the paypal transaction information does no tload.
    Newest Site: ChargerPros - Stuff4Toys

  4. #4
    Join Date
    May 2010
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    Texas
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    Default Re: There was a problem retrieving transaction details. ()

    Yes, we use PayPal Express also. We host through Godaddy, and I emailed Godaddy support and asked if they can check the mysql server for issues. No response yet, but now things seem to be working
    10/29/10 @ 10:30am PST

 

 

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