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  1. #1
    Join Date
    Sep 2008
    Posts
    397
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    Default Cookies issue when login

    Hello,

    Why always show following page and messages when click on Log in?

    "Cookie Usage
    We have detected that your browser does not support cookies, or cookies have been disabled........."

    I already reset the security level to Medium on browsers. But the problem still exist.

    Please advise. thanks!

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: Cookies issue when login

    Set your browser to accept cookies
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  3. #3
    Join Date
    Nov 2010
    Posts
    3
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    Default Re: Cookies issue when login

    Quote Originally Posted by hara View Post
    Hello,

    Why always show following page and messages when click on Log in?

    "Cookie Usage
    We have detected that your browser does not support cookies, or cookies have been disabled........."

    I already reset the security level to Medium on browsers. But the problem still exist.

    Please advise. thanks!
    I have the same problem when I use Firefox, but Google Chrome does not have this problem. How can I fix Firefox? My cookies are allowed. Thank you.

  4. #4
    Join Date
    Jan 2010
    Posts
    65
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    0

    Default Re: Cookies issue when login

    Quite a few of my clients have this problem now. They were once able to log in but when they try to log in again at some other time, they get the Cookie Usage message.

    This is getting completely frustrating. I've checked the forum and the FAQ doesn't help much in actually fixing the problem either. So far there's been threads on here dealing with this issue, but with no final conclusion of fixing this problem.

    Any assistance would greatly be appreciated. Feel free to let me know what information you require to help solve this problem once and for all.

  5. #5
    Join Date
    Dec 2010
    Posts
    3
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    Default Re: Cookies issue when login

    Few weeks ago I found the same trouble in my FF3. I didn't worry about that while all is ok in my IE.

    But today I found that one customer couldn't place an order. Here you can clearly see how many attempts he made:

    1) 03.12 16:24:43 http://google.com/url?sa=t&source=we...ttp://cellchao...
    http://cellchaos.com/
    2) 03.12 16:25:31 http://cellchaos.com/
    http://cellchaos.com/sony-ericsson-c-7.html
    3) 03.12 16:25:49 http://cellchaos.com/sony-ericsson-c-7.html
    http://cellchaos.com/sony-ericsson-c...age=2&sort=20a
    4) 03.12 16:26:09 http://cellchaos.com/sony-ericsson-c...age=2&sort=20a
    http://cellchaos.com/sony-ericsson-p990-p-398.html
    5) 03.12 16:26:46 http://cellchaos.com/sony-ericsson-p990-p-398.html
    http://cellchaos.com/?main_page=cookie_usage
    6) 03.12 16:26:52 http://cellchaos.com/?main_page=cookie_usage
    http://cellchaos.com/sony-ericsson-p990-p-398.html
    7) 03.12 16:27:10 http://cellchaos.com/sony-ericsson-p990-p-398.html
    http://cellchaos.com/?main_page=cookie_usage
    8) 03.12 16:27:59 http://cellchaos.com/?main_page=cookie_usage
    http://cellchaos.com/sony-ericsson-p990-p-398.html
    9) 03.12 16:28:06 http://cellchaos.com/sony-ericsson-p990-p-398.html
    http://cellchaos.com/?main_page=shopping_cart
    10) 03.12 16:28:19 http://cellchaos.com/sony-ericsson-p990-p-398.html
    http://cellchaos.com/?main_page=shopping_cart
    11) 03.12 16:28:23 http://cellchaos.com/?main_page=cookie_usage
    http://cellchaos.com/sony-ericsson-p990-p-398.html
    12) 03.12 16:28:39 http://cellchaos.com/sony-ericsson-p990-p-398.html
    http://cellchaos.com/?main_page=cookie_usage
    13) 03.12 16:28:57 http://cellchaos.com/sony-ericsson-p990-p-398.html
    http://cellchaos.com/?main_page=cookie_usage
    14) 03.12 16:28:58 http://cellchaos.com/sony-ericsson-p990-p-398.html
    http://cellchaos.com/?main_page=cookie_usage
    15) 03.12 16:29:00 http://cellchaos.com/sony-ericsson-c...age=2&sort=20a
    http://cellchaos.com/sony-ericsson-p990-p-398.html
    16) 03.12 16:29:02 http://cellchaos.com/sony-ericsson-c-7.html
    http://cellchaos.com/sony-ericsson-c...age=2&sort=20a
    17) 03.12 16:29:05 http://google.com/url?sa=t&source=we...ttp://cellchao...
    http://cellchaos.com/
    I've checked my FF too, and Cookies are enabled. It seems to me this bug is very serious, and we can't resolve this problem our-self...

  6. #6
    Join Date
    Jan 2004
    Posts
    66,373
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    7
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    274

    Default Re: Cookies issue when login

    Does the problem go away if you turn off your URL rewriting?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
    Join Date
    Dec 2010
    Posts
    3
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    Default Re: Cookies issue when login

    Quote Originally Posted by DrByte View Post
    Does the problem go away if you turn off your URL rewriting?
    Nope...
    But at this time the trouble looks resolved...

    First I've checked if my template uses it's own tpl_login_default.php
    And it was. I've removed this file from template dir, and the trouble was resolved... temporary :)

    I was confused! I couldn't understand why after solving trouble with tpl_login it appears again...

    Many hours of searching this forum and net I've found var in config - Force Cookie Use. Turned it to true and problem disappear. For all the time I hope...

  8. #8
    Join Date
    Jan 2004
    Posts
    66,373
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    274

    Default Re: Cookies issue when login

    That indicates you have a problem with your configuration.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
    Join Date
    Sep 2008
    Posts
    397
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    0

    Default Re: Cookies issue when login

    Quote Originally Posted by templs View Post

    Many hours of searching this forum and net I've found var in config - Force Cookie Use. Turned it to true and problem disappear. For all the time I hope...
    Where is var config you mentioned about?
    I want to try and fix the same.

  10. #10
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Cookies issue when login

    Where is var config you mentioned about?
    admin > config > sessions
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