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  1. #1
    Join Date
    Sep 2010
    Posts
    6
    Plugin Contributions
    1

    Default LiveChat Sidebox - Support Thread

    This is a support thread for LiveChat Sidebox. With LiveChat for Zen Cart plugin you can add live chat solution to your online store within few minutes. If you have any suggestions, tell us about it in this thread.

    You can download LiveChat Sidebox here.

  2. #2
    Join Date
    Feb 2011
    Posts
    22
    Plugin Contributions
    0

    Default Re: LiveChat Sidebox - Support Thread

    do you have a site where a demo of this can be looked at? I am looking for a box where pretty much anyone can chat back and forth while browsing the site?

    Thanks for the development work!

  3. #3
    Join Date
    Sep 2010
    Posts
    6
    Plugin Contributions
    1

    Default Re: LiveChat Sidebox - Support Thread

    Please go to the LiveChat website (google livechat) and get 14-days free trial or click "Live chat now" link and talk to one of the support specialists. This is the easiest way to see how it looks like.

  4. #4
    Join Date
    Mar 2011
    Location
    Marco Island, FL
    Posts
    71
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    0

    Default Re: LiveChat Sidebox - Support Thread

    Hi,
    Thank you for the contribution.

    Will the add-on work on my v1.3.8a ???.

    Thanks.

  5. #5
    Join Date
    Sep 2010
    Posts
    6
    Plugin Contributions
    1

    Default Re: LiveChat Sidebox - Support Thread

    Hi,
    Yes, the add-on works with Zen Cart 1.3.8a, too (we've tested it).

  6. #6
    Join Date
    Jan 2011
    Posts
    8
    Plugin Contributions
    0

    Default Re: LiveChat Sidebox - Support Thread

    I have a configuration question regarding the LiveChat sidebox addon.
    My customer has a custom template where the sideboxes are no longer the default width. When the LiveChat sidebox is turned on, the default image is too big for the allotted space.
    How do I reduce the image size to allow for this?
    Or better yet can I replace the default image for one suited to my needs?

  7. #7
    Join Date
    Sep 2010
    Posts
    6
    Plugin Contributions
    1

    Default Re: LiveChat Sidebox - Support Thread

    Just go to the LiveChat Control Panel then dashboard -> website-integration -> "Click-to-chat" button and upload your own images. Now you should see your new buttons on Zen Cart website.

  8. #8
    Join Date
    Nov 2005
    Posts
    70
    Plugin Contributions
    0

    Default Re: LiveChat Sidebox - Support Thread

    Regarding the previous question, is there a way to reduce the size of the default image so it will fit in the sidebox? I would like to still use that image but it is way too big for my sidebox right now, using AppleZen template.

  9. #9
    Join Date
    Sep 2010
    Posts
    6
    Plugin Contributions
    1

    Default Re: LiveChat Sidebox - Support Thread

    If you want to display exactly the same button as default one, you will have to save the default image and scale it in any graphics software. Then upload new image in the way mentioned before. I Hope this will help you.

  10. #10
    Join Date
    Nov 2005
    Posts
    70
    Plugin Contributions
    0

    Default Re: LiveChat Sidebox - Support Thread

    That makes sense thanks for the info, they also offered a different image that fits the sidebox so I went with that for now. Thanks again!

 

 
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