Results 1 to 6 of 6
  1. #1
    Join Date
    Nov 2009
    Location
    Chicago, IL.
    Posts
    201
    Plugin Contributions
    0

    Default How to delete a status from orders.php?

    I sometimes, by mistake, put wrong status and comments for a customer's order.

    It is then visible to the customer under the order details.

    How can I delete that?

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    67,305
    Plugin Contributions
    6

    Default Re: How to delete a status from orders.php

    You would need to browse the table:
    orders_status_history

    and do a search for the:
    orders_id

    and you can delete the record for the order that you do not want to keep ...

    NOTE: if you wanted to keep it but not have the customer see it, there are settings for that when you add these ...

    If you forget, you can find the record in the:
    orders_status_history

    for the:
    orders_id

    and change the field:
    customer_notified

    to be:
    -1

    and now the comment is only available to the Admin and not to the customer ...

    NOTE: when setting comments for the Admin only, be sure to select:
    No Email
    Hide
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.3]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  3. #3
    Join Date
    Nov 2009
    Location
    Chicago, IL.
    Posts
    201
    Plugin Contributions
    0

    Default Re: How to delete a status from orders.php

    Cool. Thanks. But nothing from admin, or with any available module right?

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    67,305
    Plugin Contributions
    6

    Default Re: How to delete a status from orders.php?

    I am sorry but I don't understand your question ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.3]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

  5. #5
    Join Date
    Nov 2009
    Location
    Chicago, IL.
    Posts
    201
    Plugin Contributions
    0

    Default Re: How to delete a status from orders.php?

    Quote Originally Posted by Ajeh View Post
    I am sorry but I don't understand your question ...
    I meant to confirm that there isn't a way to accomplish this from Admin, or by using any available module.

    I dislike touching the database and want to stay away from that. esp if I have to do it couple times a day.

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    67,305
    Plugin Contributions
    6

    Default Re: How to delete a status from orders.php?

    Sorry, there is nothing built into Zen Cart in the Admin to go through your database table records 1 by 1 and remove the record that you need to remove ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.3]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

 

 

Similar Threads

  1. Set all Processing orders to Delivered? Or delete all orders?
    By Brian1234 in forum Managing Customers and Orders
    Replies: 11
    Last Post: 29 Jun 2011, 10:04 PM
  2. How Do I Delete Order Status History?
    By dcschan in forum Managing Customers and Orders
    Replies: 2
    Last Post: 28 Feb 2011, 12:07 AM
  3. Replies: 0
    Last Post: 20 Jan 2010, 09:50 PM
  4. Remove/delete order status updates
    By lkzone in forum Customization from the Admin
    Replies: 4
    Last Post: 22 Apr 2008, 10:05 PM
  5. Orders- Update status of order, delete order or print order paperwork.
    By dandownunder in forum Managing Customers and Orders
    Replies: 6
    Last Post: 8 Aug 2006, 09:11 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •