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  1. #1
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    Default How to delete a status from orders.php?

    I sometimes, by mistake, put wrong status and comments for a customer's order.

    It is then visible to the customer under the order details.

    How can I delete that?

  2. #2
    Join Date
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    Default Re: How to delete a status from orders.php

    You would need to browse the table:
    orders_status_history

    and do a search for the:
    orders_id

    and you can delete the record for the order that you do not want to keep ...

    NOTE: if you wanted to keep it but not have the customer see it, there are settings for that when you add these ...

    If you forget, you can find the record in the:
    orders_status_history

    for the:
    orders_id

    and change the field:
    customer_notified

    to be:
    -1

    and now the comment is only available to the Admin and not to the customer ...

    NOTE: when setting comments for the Admin only, be sure to select:
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    Linda McGrath
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  3. #3
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    Default Re: How to delete a status from orders.php

    Cool. Thanks. But nothing from admin, or with any available module right?

  4. #4
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    Default Re: How to delete a status from orders.php?

    I am sorry but I don't understand your question ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  5. #5
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    Default Re: How to delete a status from orders.php?

    Quote Originally Posted by Ajeh View Post
    I am sorry but I don't understand your question ...
    I meant to confirm that there isn't a way to accomplish this from Admin, or by using any available module.

    I dislike touching the database and want to stay away from that. esp if I have to do it couple times a day.

  6. #6
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    Default Re: How to delete a status from orders.php?

    Sorry, there is nothing built into Zen Cart in the Admin to go through your database table records 1 by 1 and remove the record that you need to remove ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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