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  1. #1
    Join Date
    Jul 2008
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    Sydney, Australia
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    Default Error when upgrading to new version through Softaculous

    Ok, well I hope someone can help as I can't seem to get any help anywhere else.

    I tried to upgrade to the latest version of Zen Cart through Softaculous. Everything seemed to go OK as a message on the screen said Congratulations, the software was upgraded successfully and to complete the upgrade to click on a link below. Clicking on the link just brought up a blank page and now when trying to get into my admin site I also get a blank page and 2 error messages come up when trying to actually get into my site:

    Warning: Unterminated comment starting line 91 in /home/xxxxx/public_html/includes/application_top.php on line 91

    Fatal error: fatal flex scanner internal error--end of buffer missed in /home/xxxxxx/public_html/includes/application_top.php on line 91

    Does anyone have any idea whether it's something in the Zen Cart part of the installation or if it's to do with Softaculous and more importantly can anyone help!

    Thank you
    Anna

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    19,726
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    Default Re: Error when upgrading to new version through Softaculous

    You don't say what versions you were upgrading from and to, but it's never a good idea to upgrade Zencart using an auto-installer.

    I would try replacing that file (includes/application_top.php) with a fresh copy from the Zencart zip file first, and see if you get any other errors.

  3. #3
    Join Date
    Jul 2008
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    Default Re: Error when upgrading to new version through Softaculous

    I replaced that file with a "new" copy but it didn't make any difference. I was upgrading from 1.3.8 (a or b I think) to the latest version.

  4. #4
    Join Date
    Jan 2004
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    Default Re: Error when upgrading to new version through Softaculous

    Solution: restore your site to the old version using your backup, and then do your own manual upgrade: http://tutorials.zen-cart.com/index.php?article=98
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



 

 

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