Results 1 to 5 of 5
  1. #1
    Join Date
    Jun 2009
    Location
    Miami, Fl
    Posts
    138
    Plugin Contributions
    0

    Default After upgrade customers can't download .dmg files?

    Is this a new bug after upgrade to 1.3.9? Customers can download all their zip files but when is a .dmg file (files for Mac) they receive the error"

    Forbidden

    You don't have permission to access /store/pub/.evungmhlcpmfp/thefile.dmg on this server.


    Any of you had the same problem?? Help Please!!!

  2. #2
    Join Date
    Oct 2009
    Location
    Smack in the Middle
    Posts
    131
    Plugin Contributions
    0

    Default Re: After upgrade customers can't download .dmg files?

    This may be above my "pay grade" , but it sounds like you need to add that suffix to allowed file axtensions in your .htaccess file

    # but now allow just *certain* necessary files:
    <FilesMatch ".*\.(zip|ZIP|pdf|PDF|mp3|MP3|swf|SWF|wma|WMA|wmv|WMV)$">
    Order Allow,Deny
    Allow from all
    Hope this helps

    Dalton
    Skin that 'un pilgrim, and I'll bring ya' another.
    Running 1.3.9h with a few mods here

  3. #3
    Join Date
    Jun 2009
    Location
    Miami, Fl
    Posts
    138
    Plugin Contributions
    0

    Default Re: After upgrade customers can't download .dmg files?

    I though the same but that lines already are in my .htaccess file. Jesus!!! And the clients still sending email claiming for their files... I can't believe this.

    Thanks anyway man!

    Even I tried with

    # but now allow just *certain* necessary files:
    <FilesMatch ".*\.(zip|ZIP|dmg|DMG||pdf|PDF|mp3|MP3|swf|SWF|wma|WMA|wmv|WMV)$">
    Order Allow,Deny
    Allow from all

  4. #4
    Join Date
    Apr 2006
    Location
    West Salem, IL
    Posts
    2,739
    Plugin Contributions
    0

    Default Re: After upgrade customers can't download .dmg files?

    Did you do the same for the htaccess in the pub folder?
    Mike
    GeekHost - Zen Cart Certified & PCI Compliant Hosting
    The Zen Cart Forum...Better than a monitor covered with post-it notes!

  5. #5
    Join Date
    Jun 2009
    Location
    Miami, Fl
    Posts
    138
    Plugin Contributions
    0

    Default Re: After upgrade customers can't download .dmg files?

    Mmm... lets see. Yes the /pub directory have a .htaccess but...

    YESSSS.. it works. I just added:

    # but now allow just *certain* necessary files:
    <FilesMatch ".*\.(zip|ZIP|dmg|pdf|PDF|mp3|MP3|swf|SWF|wma|WMA|wmv|WMV)$">
    Order Allow,Deny



    THANKS for the idea!!!!!

    SOLVED

 

 

Similar Threads

  1. v150 After upgrade customers can't download .dmg files
    By DArnaez in forum Upgrading to 1.5.x
    Replies: 8
    Last Post: 2 May 2013, 08:19 PM
  2. Customers either can't download files or downloads are corrupt,
    By bearlymakinit in forum General Questions
    Replies: 3
    Last Post: 9 Mar 2011, 01:57 AM
  3. Can I customers straight to the download page right after payment?
    By momo in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 19 Oct 2010, 05:18 PM
  4. can't download after upgrade
    By goalsurfer in forum Upgrading from 1.3.x to 1.3.9
    Replies: 5
    Last Post: 30 May 2010, 10:14 PM
  5. Customers can't login after upgrade!
    By Grimmy2007 in forum Upgrading from 1.3.x to 1.3.9
    Replies: 3
    Last Post: 20 Dec 2007, 10:55 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR