Problem adding to cart...'YOUR SHOPPING CART IS EMPTY'

[xanabobana]

Hello-

For some reason the 'add to cart' button isn't working- it just tells me 'your shopping cart is empty.'

when I change the option 'Yes, Show Quantity Box' on the product entry page to 'No, Do not show Quantity Box' the add to cart button starts working. but then people can't order more than 1 of an item.

I looked at a number of posts that said had the same problems but they all were either using the SEO module or had changed an .htaccess file. couldn't find anything that seemed relevant.

here's an example product:
http://iandi.com/shop/index.php?main...&products_id=4

thanks!

[spid3r1987]

i had a similar problem
Admin>configuration>sessions
check the cache folder root is correct,
my setting below....

Session Directory      /rootbleh/public_html/cache

then also check the permissions on the cache folder

[xanabobana]

I checked the cache folder. it exists, and seems to have files written to it. i set the permissions to 777...is that what they should be? my products still won't add to cart!

Any other ideas?

[saitomedia]

It could be your ISP changing settings on their PHP.

The ***** server has installed Suhosin to make php5 more secure.

***

Suhosin was causing this issue all this time. At least I know now. Now my site is working again with a little .htaccess edit to disable encryption on session. Issue solved.

http://www.zen-cart.com/forum/showth...ght=saitomedia

Try adding this line in your .htaccess in root directory

php_flag suhosin.session.encrypt off

and see if it fixes it.

[Ajeh]

Your add to cart appears to be missing the quantity ...

Switch to the Classic Template ... does it work? If so, there is something wrong with your template and perhaps comparing your templates and overrides to the original code will help spot the problem ...

[xanabobana]

I tried that...the .htaccess was empty. when I added the line I just get a 500 Internal Server Error...maybe I'm not doing it right? I tried it with and without a semicolon

[gwynwyffar]

I'm having the same issue. I can go to the individual product page and add the products, but when I try to add a quantity of products from the product category listing page, I get the "Your Shopping Cart is Empty" message.

I've tried with both the Classic template and my customized template.

Server is running on PHP v.5.2.13 and I'm using Zencart v.1.3.9h