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  1. #1
    Join Date
    Apr 2010
    Location
    County Down, Northern Ireland
    Posts
    268
    Plugin Contributions
    0

    Default How Did you hear about us Add on not working

    Greetings from Ireland. We are trying to get the How Did You Hear About Us ADD ON working on our site www.irishshopper.com. We installed it as per instructions and everything appears 100% in the Control Panel and we successfully added in a number of extra options in the Source Menu. When you go to the site however no new field appears asking the new customer how they found the site but whenever you click SUBMIT you get an error message stating you did not complete the field with an answer re how you heard about the site. So it knows about the field/question but isnt showing it on screen. I have this turned off now but can turn it back on if you want to look at it.

    THANK YOU.

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    19,661
    Plugin Contributions
    3

    Default Re: How Did you hear about us Add on not working

    I'm just guessing, but it's possible you overwrote the tpl_modules_create_account.php file after you installed the mod, or didn't overwrite the exiting copy of that file when you installed the mod, or didn't change the name of the includes/templates/YOUR_TEMPLATE folder in the mod before uploading.

    Compare the current copy of that file from your site to the one in the mod package.

 

 

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