Odd behaviour of table rate ( weight )

[minotaurus]

Hi there

First of all, thanks to the zc community for your usefull support and help.

I use this forum often

This is my first post.

I have a problem with table rate

I add a few products to my cart,

then proceed to checkout

in the shipping estimator it says

Total Items: 4 Weight: 52kg Amount: 359,88€

WICH IS CORRECT

but in the available shipping methods ( 200 pixels above, in the same window ) its says



Table rate (1 x 55.00kg)

WICH IS INCORRECT

the difference is 3 kgs more

nomatter what products/prices/kgs are in the cart

it allways adds 3 kgs as in the above example

Any Idea?

all other shipment methods are disables / uninstalled

thanks and have a great day

[Ajeh]

Check the settings in the Configuration ... Shipping/Packaging ... you have the Tare Rates set to add more weight to the Order ... set them to: 0:0 so that nothing extra is added ...

Also, if dealing in kg, the Maximum Weight of 50 may be too small and you will want to raise that if you are using things like Zone Rates zones or Table Rate table ...

NOTE: if using shipping modules such as UPS and USPS that get Real Time rate quotes, most work in pounds/ounces and there isn't a translation for kg ... this is just a number and not a true unit of measure that gets translated ...

[minotaurus]

Great,

that solved my problem

tare 0:0 was the solution

Brilliant

thanks a lot

[Ajeh]

You are most welcome ... thanks for the update that fixing the Tare Rates to match your needs has fixed the shipping weight ...