Ashley Pink Template Support Thread

[rebelledoll]

Just editing to say that yes I did reset the boxes :)

[picaflor-azul]

I am hoping you can help me. Install went perfect, customization went perfect and everything was relatively easy except when I turned on a side box. As soon as I did that everything disappeared but the header, background, and nav bar. Can you please help? As soon as I turned the side bar off it came back.

Check your /cache folder for error logs and correct the problems.

Thanks,

Anne

[snowyy]

hi! i just installed zen cart and this theme. i followed the instructions and zipped up the includes file, everything is added into hostgator file manager but the templates just doesn't show up, can anyone help me?

[picaflor-azul]

hi! i just installed zen cart and this theme. i followed the instructions and zipped up the includes file, everything is added into hostgator file manager but the templates just doesn't show up, can anyone help me?

Check to see that you have installed the files to the correct place on your server. I would recommend installing using ftp.

Thanks,

Anne

[snowyy]

Check to see that you have installed the files to the correct place on your server. I would recommend installing using ftp.

Thanks,

Anne

Hi! My zen cart is version 1.5, does it affect the theme version 1.3?

[picaflor-azul]

Hi! My zen cart is version 1.5, does it affect the theme version 1.3?

1.3 is the version number for the template. It does not correspond to zen carts version number. All of oru templates are fully compatible with version 1.5 of zen cart.

Thanks,

Anne

[Miku]

Hi, I LOVE this template! I hope you can help with the following problem that I am having.

The problem is that the right side column's divider (the floral graphic) is getting out of the place. Please see photo to see what I mean.


Looking forward to your help!

[picaflor-azul]

Hi, I LOVE this template! I hope you can help with the following problem that I am having.

The problem is that the right side column's divider (the floral graphic) is getting out of the place. Please see photo to see what I mean.


Looking forward to your help!

Please read the readme.html file for the recommended admin settings to make the template look exactly like the demo.

Thanks,

Anne

[Miku]

Awesome. Thank you!

[picaflor-azul]

Awesome. Thank you!

No problem ;-)

Thanks,

Anne