Results 1 to 5 of 5
  1. #1
    Join Date
    Aug 2007
    Posts
    95
    Plugin Contributions
    0

    Default Problems with paypal express checkout welcome email

    Hi all am using zen cart 1.3.8a and have website payments pro running with express checkout. I have it set so if they pay with express checkout it automatically creates an account for them.

    the problem is that the welcome email that gets sent to the customer when they pay with express checkout with there login info is all messed up.

    the email subject says = EMAIL_SUBJECT

    and the body of the email looks like this


    EMAIL_GREET_NONEEMAIL_WELCOMEEMAIL_TEXT

    Code:
    Your account login details, which you can use to review your purchase, are
    as follows:
    Username: contactus@xxxxxxx.com
    Password: xxxxxxxx
    
    EMAIL_CONTACT
    This email address was given to us by you or by one of our customers. If you
    feel that you have received this email in error, please send an email to
    info@xxxxxxxx.co.uk 
    This email is sent in accordance with the US CAN-SPAM Law in effect
    01/01/2004. Removal requests can be sent to this address and will be honored
    and respected.
    as you can see it looks like the correct info isnt being sent to it. ive searched the developers tool kit for EMAIL_GREET_NONEEMAIL_WELCOMEEMAIL_TEXT but nothing comes up.

    does anyone know how to fix this??

    please let me know thanks

  2. #2
    Join Date
    Jan 2004
    Posts
    59,767
    Blog Entries
    4
    Plugin Contributions
    133

    Default Re: Problems with paypal express checkout welcome email

    Your /includes/languages/english/NAME_OF_YOUR_TEMPLATE/create_account.php file apparently doesn't contain the expected language definitions.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Aug 2007
    Posts
    95
    Plugin Contributions
    0

    Default Re: Problems with paypal express checkout welcome email

    Quote Originally Posted by DrByte View Post
    Your /includes/languages/english/NAME_OF_YOUR_TEMPLATE/create_account.php file apparently doesn't contain the expected language definitions.
    Thanks so if i add the followning code to /includes/languages/english/NAME_OF_YOUR_TEMPLATE/create_account.php this problem will be fixed?

    Code:
    define('EMAIL_SUBJECT', 'Welcome to our website);
    define('EMAIL_GREET_NONEEMAIL_WELCOMEEMAIL_TEXT', 'We would like to welcome you to our website);
    define('EMAIL_CONTACT', 'For help with any of our online services, please email the store-owner: <a href="mailto:' . STORE_OWNER_EMAIL_ADDRESS . '">'. STORE_OWNER_EMAIL_ADDRESS ." </a>\n\n");

  4. #4
    Join Date
    Jan 2004
    Posts
    59,767
    Blog Entries
    4
    Plugin Contributions
    133

    Default Re: Problems with paypal express checkout welcome email

    No, a more correct statement would be: put back anything you hacked out of that create_account.php file when you customized it.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Nov 2009
    Location
    Chicago, IL.
    Posts
    201
    Plugin Contributions
    0

    Default Re: Problems with paypal express checkout welcome email

    Quote Originally Posted by DrByte View Post
    No, a more correct statement would be: put back anything you hacked out of that create_account.php file when you customized it.
    I just got an email from a customer telling me about this problem.

    Thing is that I have never hacked the /includes/language/english/MY_Tempalte/create_account.php.

    I looked in that file and there are only a new lines in there:
    Code:
    <?php
      define('TABLE_HEADING_BILLING_ADDRESS', 'Billing Address');
      define('ENTRY_EMAIL_ADDRESS_CONFIRM', 'Confirm Email');
      define('TABLE_HEADING_SHIPPING_ADDRESS', 'Shipping Address');
      define('ENTRY_COPYBILLING', 'Same Address for Shipping/Billing');
      define('ENTRY_COPYBILLING_TEXT', '');
    //eof
    whats happening here and how to fix this?

 

 

Similar Threads

  1. Replies: 6
    Last Post: 2 Jun 2010, 09:39 AM
  2. PayPal Express Checkout Problems
    By Mom0fgirls in forum PayPal Express Checkout support
    Replies: 6
    Last Post: 9 Nov 2008, 07:10 AM
  3. Having Problems Setting Up PayPal Pro & Express Checkout
    By philmoulds in forum PayPal Website Payments Pro support
    Replies: 0
    Last Post: 20 Oct 2008, 04:13 PM
  4. PayPal Express Checkout Problems.. HELP!
    By StrictlyAutoParts in forum PayPal Express Checkout support
    Replies: 12
    Last Post: 18 Dec 2007, 06:12 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •