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  1. #1
    Join Date
    Dec 2009
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    Default Product Images All Missing / Not Displaying

    Without any significant store modifications, all of our product images have stopped displaying.

    We have seen this before with image directory permissions, but even 777 on the directories didn't change anything. The folders and images are intact. Large images don't display and product images briefly appear with broken link symbols.

    My thought is a problem with the template, but I'm wondering if anybody had seen this before. Info on the site with link below.

    Thanks in advance!!

    http://laxpros.com
    Server OS: Linux 2.4.21-63.ELsmp
    Database: MySQL 5.0.91
    PHP Version: 5.2.14 (Zend: 2.2.0)
    Database Data Size: 1,141 kB
    Database Index Size: 611 kB

  2. #2
    Join Date
    Aug 2005
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    Arizona
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    Default Re: Product Images All Missing / Not Displaying

    Make quadruple sure that the image in on the server in the correst location

    I only did one but got a 404 error meaning the image is not there

    Remove space

    http: //laxpros.com/DB_folder/images/Products/2010-atk-on-al6000.jpg

    Also what is the DB_folder for

    They should be in /images
    Zen-Venom Get Bitten

  3. #3
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    Default Re: Product Images All Missing / Not Displaying

    Thanks for the advice! I'm running through these steps now. I'll post what I find.

  4. #4
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    Default Re: Product Images All Missing / Not Displaying

    It appears that the issue is with the hosting provider, in this case GoDaddy.

    The permissions are not applying or recursing properly. Not a ZenCart issue it seems.

    Thanks for the assistance!

  5. #5
    Join Date
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    Default Re: Product Images All Missing / Not Displaying

    I happen to be having the same exact issue and so I called godaddy and discovered that for some reason when I attempt to enter an existing image in the URL it won't appear. When I checked it in page source zencart modified the URL to do this:

    <img src="images/http://www.bodiefoundation.org/Store/p/store/BGTFiTDVD.jpg" alt="Bodie- Ghost Town Frozen in Time" using a prefix of "images" and I'm not quite sure why this is unless I shouldn't be using the full url. Unfortunately my path should be

    http://www.bodiefoundation.org/Store.../BGTFiTDVD.jpg

    I have hundreds of images/products that I need to transfer to the new site which is located here:

    http://www.bodiefoundation.org/zencart/ (until it replaces the original site at http://www.bodiefoundation.org)

    Can someone please assist? Much much appreciated, Lynn

  6. #6
    Join Date
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    Default Re: Product Images All Missing / Not Displaying

    Quote Originally Posted by Pet Herbal Remedies
    unless I shouldn't be using the full url
    Where are you using/entering this?
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  7. #7
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    Default Re: Product Images All Missing / Not Displaying

    In the product area for

    "Or, select an existing image file from server, filename: "

    Any ideas? Thanks for responding so quickly.

  8. #8
    Join Date
    Aug 2005
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    Arizona
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    Default Re: Product Images All Missing / Not Displaying

    In the product area for
    Use the "browse" function and let ZenCart handle this

    Just need the image on your local station

    Only files name is required to be entered - images by default are in /images
    Zen-Venom Get Bitten

  9. #9
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    Default Re: Product Images All Missing / Not Displaying

    So I'm assuming that I need to upload each image rather than type in the URL? The latter isn't possible?

  10. #10
    Join Date
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    Default Re: Product Images All Missing / Not Displaying

    The latter isn't possible?
    I posted that Only files name is required to be entered - images by default are in /images

    So if your images are in /images Just the file name needs to be entered
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