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  1. #1
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    Have a Drink Super Orders v3.0 Support Thread (for ZC v1.3.9)

    MODERATOR NOTE:
    IF YOU ARE LOOKING FOR SUPER ORDERS v4 see the new support thread at: http://www.zen-cart.com/showthread.p...for-ZC-v1-5-x)


    The kids are moving out dad!


    Welcome to the new support thread for Super Orders v3.0.


    Super Orders v3.0 is available for download here:

    http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=257



    The previous support threads can be found here:

    Super Orders v2.0: http://www.zen-cart.com/forum/showthread.php?t=44668


    Super Orders v1.0:
    http://www.zen-cart.com/forum/showthread.php?t=34981


    First off a BIG THANK YOU goes to Blindside. Not only for creating this fabulous module for me an my partners in crime to work with, but for his support and encouragement for THIS upgrade effort.. (Yep that's right.. I spoke to 'DA MAN himself!! **faint**)


    Blinside, your advice and insight was INVALUABLE and truly appreciated!!!


    Muchos Gracias!!!!


    BIG HUGE thanks to my co-contributors JTheed and tonyniemann.


    BIG GINORMOUS thanks to our SUPER eagle eyed beta tester TonyBenedetti for finding all those very small and very BIG gotchas!!!


    So on to the good stuff.. What's new, and what does Super Orders do..


    Here's the answer to the most frequently asked question: "What does Super Orders do?"

    (which BTW REALLY IS explained in detail in the readme for those who REALLY wanna know.. it doesn't hurt to download the fileset..)

    PURPOSE & AIM

    Super Orders is exactly what its name implies: Zen Cart's default order management on steroids.


    It's more in all the areas Zen users are asking for more:


    • More order control
      • "Batch Form Printing" and "Batch Status Updating" including support for PDF invoices.
      • "Batch Form Printing" and "Batch Status Updating" both offer expanded order search options.
      • Editing of hidden "admin only" comments
      • “Split Orders” allows you to split individual lines on an order. So for example:

        Customer orders:

        3 Super Widgets
        4 Super Duper Widgets

        You've only got 3 of the Super Duper Widgets in stock. With Split Orders, you can move the Super Duper Widgets to another order creating a new (child) order which is split from the parent (original)


        So you will end up with 1 order (parent) with 3 Super Widgets and a child order with 4 Super Duper Widgets.

    • More thorough data
      • Order payment tracking -- allows shopowners to enter and track order payment details (check, money orders, etc.) Payments made via Authorize.net, Linkpoint and PayPal are entered for you automatically. Send customer payment notification/verifications
      • Order refund tracking -- allows shopowners to enter and track order refund details. Send customer refund notification/verifications

    • More detailed reports
    • EASY integration* with Edit Orders, USPS Click-N-Ship, Fedex Automated Labels, and Ty Package Tracker
    • More navigation options
      • More shortcut icons on the orders listing screen. Now there is a corresponding shortcut icon on each order line that matches the buttons that appear in the sidebox


    *Edit Orders, USPS Click-N-Ship, Fedex Automated Labels, and Ty Package Tracker MUST be installed to use these built-in integration features

    That said I STRONGLY suggest that anyone THINKING about this mod download it and READ the readme.. The readme goes into a LOT more detail about what Super Orders can do.. It should answer any questions about what this mod provides..

    If you are upgrading you too should read the readme file BEFORE you upgrade.

    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #2
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    Default Re: Super Orders v3.0 Support Thread

    Change Log - v3.0

    • Clean up and reorganize the readme file (again!!!)
    • MANY misc bug fixes and corrections
    • Overall cleanup of the files to remove deprecated and unused code
    • Countries now included as search option in "Batch Form Printing" and "Batch Status Updating"
    • The "Edit Status History" feature has been restored and the functionality modified. Editing of order comments is now limited to hidden "admin only" comments. Additionally in previous versions of Super Orders the "Edit Status History" feature inserted HTML and ASCII line breaks into the database, and this ugly line break code was displayed when the customer viewed their order history from "Status History & Comments". This particular problem goes back to 2006, and has now been FULLY resolved/addressed.
    • Customer comments modified to incorporate the latest Zen Cart 1.3.9 functionality/format
    • Packing slip images are now a simple on/off admin configurable option.
    • Batch print functionality has been expanded to include PDF invoices!! All options for the PDF invoices are admin configurable
    • Split Orders” has been improved to help shopowners more easily reconcile a split order.

      Split Orders” now creates a parent and child order. Paid split orders will display the grand total paid for both parent and child order.

      For orders paid via PayPal, Authorize.net or Linkpoint, the admin payment panel will not display on the child order.
    • Order total and customer address edit features have been removed in their entirety. (use Edit Orders if you need order/customer address editing functionality)
    • Added missing shortcut icons on the orders listing screen. Now there is a corresponding shortcut icon on each order line that matches the buttons that appear in the sidebox.
    • Restoration of missing default Zen Cart orders.php functionality. This now allows payment processor generated (PayPal, Authorize.net or Linkpoint) refunds to now be processed within Super Orders. (no longer requires the retention of the default orders.php to process PayPal, Authorize.net or Linkpoint refunds)
    • AUTO PAYMENT FOR ORDERS PAID VIA PAYPAL!!!!!!! 'Nuff said...
    • Improved graphics and buttons to SPRUCE UP the Super Orders UI (thought while were doing everything else, why not make it purty too! )
    • If you have Edit Orders installed, you can enable Edit Order in the Super Orders admin to enable Edit Orders buttons in Super Orders (No code merging required.. Simply install Edit Orders and "turn on" Edit Orders in the Super Orders admin!!)
    • If you have Ty Package Tracker v3.0 installed, you can enable the Ty Package Tracker fields for Super Orders (No code merging required..) Simply install Ty Package Tracker and "turn on" Super Orders from the Ty Package Tracker admin!!)
    • If you have USPS Click-N-Ship installed, you can enable USPS Click-N-Ship in the Super Orders admin to enable USPS Click-N-Ship fields/buttons in Super Orders (No code merging required.. Simply install USPS Click-N-Ship and "turn on" USPS Click-N-Ship in the Super Orders admin!!)
    • If you have FedEx Automated Labels installed, you can enable FedEx Automated Labels in the Super Orders admin to enable FedEx Automated Labels buttons in Super Orders (No code merging required.. Simply install FedEx Automated Labels and "turn on" FedEx Automated Labels in the Super Orders admin!!)

    Let me stress something here so that it's CLEAR.. With regards to the mod integration options: You are NOT required to install ANY Edit Orders, Ty Package Tracker, FedEx Automated Labels or USPS Click-N Ship to use Super Orders.. You can use Super Orders even if you don’t use these other modules. That said turning on the admin flags for mods you DO NOT have installed WILL CAUSE ERRORS IN YOUR STORE!!

    BUT...


    If you are running any of these mods, you don't have to tear your hair out trying to get the correct Super Orders code merged into the Super Orders files to use these mods.. Install them as normal and TURN IT ON in the Super Orders admin (Ty Package Tracker will need to be turned on in the Ty Package Tracker admin)


    In support of this new release there are updates to Edit Order and Ty Package Tracker that are now available in the downloads.. (See the Ty Package Tracker and Edit Orders respective support threads for details on those updates -- PLEASE do not post non Super Orders related questions here..)


    Finally we are also supplying the properly merged files needed for those running FEC and COWOA. (no admin flags for these mods.. simply use the provided pre-merged files for these mods)

    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #3
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    Default Re: Super Orders v3.0 Support Thread

    Lastly I want to ask a SMALL favor..

    When posting bugs/issues about Super Orders v3.0, it's a WHOLE LOT more helpful to resolve them if you post details. Just saying "it's broken" or "doesn't work" does not provide nearly enough information to help YOU resolve YOUR issue.

    Please provide as MUCH information as possible including the version of Zen Cart you are running, the version of Super Orders you are running, any other add-ons you may have also installed.. Also hosting/server information (PHP versions, mySQL versions, hosting provider etc) is helpful too.

    AND if you're REALLY detail oriented, tell us the install sequence/method you used to install Super Orders.

    Because folks like nohart did just this we were able to FINALLY figure out WHY direct credit card and PayPal refunds worked from the default orders.php, but NOT from super_orders.php. As a result this is FIXED in v3.0..

    Anyway.. carry on.. Enjoy the new version..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #4
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    Default Re: Super Orders v3.0 Support Thread

    Seems like we need a reminder about this..

    From page 1 of this support thread: http://www.zen-cart.com/forum/showpo...19&postcount=3

    Quote Originally Posted by DivaVocals View Post
    Lastly I want to ask a SMALL favor..

    When posting bugs/issues about Super Orders v3.0, it's a WHOLE LOT more helpful to resolve them if you post details. Just saying "it's broken" or "doesn't work" does not provide nearly enough information to help YOU resolve YOUR issue.

    Please provide as MUCH information as possible including the version of Zen Cart you are running, the version of Super Orders you are running, any other add-ons you may have also installed.. Also hosting/server information (PHP versions, mySQL versions, hosting provider etc) is helpful too.

    AND if you're REALLY detail oriented, tell us the install sequence/method you used to install Super Orders.

    Because folks like nohart did just this we were able to FINALLY figure out WHY direct credit card and PayPal refunds worked from the default orders.php, but NOT from super_orders.php. As a result this is FIXED in v3.0..

    Anyway.. carry on.. Enjoy the new version..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #5
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    Default Re: Super Orders v3.0 Support Thread

    It is likely you got this error because you ran this SQL file when you installed Super Orders: super_orders_ty_tracker_upgrade.sql and set the value to the Ty Package Tracker switch to TRUE.. This would enable the tracker fields and without having Ty Package Tracker installed you would have gotten the error you reported.. Installing Ty Package Tracker only solves the issue because you activated the Ty Package Tracker fields when you did NOT have Ty Package Tracker installed (which the readme CLEARLY states is required to use the Ty Package Tracker integration options)

    Quote Originally Posted by SafetySam View Post
    Hoping someone can please help.....

    I upgraded to Zen Cart 1.3.9h and Super Orders (v??) stopped working so I downloaded Super Orders 3.0.

    I followed the installation directions to the letter and, at first, it seemed that everything was back to normal.

    But, now I notice that, when I print the order detail, I get the following error message near the bottom, near where the Order Status History table should appear:

    ORDER STATUS HISTORY & COMMENTS 1054 Unknown column 'track_id1' in 'field list'
    in:
    [select orders_status_id, date_added, customer_notified, track_id1, track_id2, track_id3, track_id4, track_id5, comments from orders_status_history where orders_id = '3402' order by date_added]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
    -----------
    I found some threads that referred to what appears to be a similar error, but quite honestly don't understand what is being said. I think I am pretty good with Zen Cart, but I'm certainly not a professional web designer, so please make your responses on the "idiot" side and help me find and fix the error.

    Also, I have reinstalled Super Orders twice just in case I had a corrupt file, but that also didn't help.

    Thanks in advance!!
    Quote Originally Posted by SafetySam View Post
    Reinstalled SO 3.0 several times and, yes, installed the SQL upgrade. None of this helped.

    Finally, I installed ty_package_tracker and now everything works fine.
    Let me reiterate what is posted on page on of this thread and repeated several times in the readme files for Super Orders:

    Quote Originally Posted by DivaVocals View Post
    • If you have Edit Orders installed, you can enable Edit Order in the Super Orders admin to enable Edit Orders buttons in Super Orders (No code merging required.. Simply install Edit Orders and "turn on" Edit Orders in the Super Orders admin!!)
    • If you have Ty Package Tracker v3.0 installed, you can enable the Ty Package Tracker fields for Super Orders (No code merging required..) Simply install Ty Package Tracker and "turn on" Super Orders from the Ty Package Tracker admin!!)
    • If you have USPS Click-N-Ship installed, you can enable USPS Click-N-Ship in the Super Orders admin to enable USPS Click-N-Ship fields/buttons in Super Orders (No code merging required.. Simply install USPS Click-N-Ship and "turn on" USPS Click-N-Ship in the Super Orders admin!!)
    • If you have FedEx Automated Labels installed, you can enable FedEx Automated Labels in the Super Orders admin to enable FedEx Automated Labels buttons in Super Orders (No code merging required.. Simply install FedEx Automated Labels and "turn on" FedEx Automated Labels in the Super Orders admin!!)

    Let me stress something here so that it's CLEAR.. With regards to the mod integration options: You are NOT required to install ANY Edit Orders, Ty Package Tracker, FedEx Automated Labels or USPS Click-N Ship to use Super Orders.. You can use Super Orders even if you don’t use these other modules. That said turning on the admin flags for mods you DO NOT have installed WILL CAUSE ERRORS IN YOUR STORE!!

    BUT...


    If you are running any of these mods, you don't have to tear your hair out trying to get the correct Super Orders code merged into the Super Orders files to use these mods.. Install them as normal and TURN IT ON in the Super Orders admin (Ty Package Tracker will need to be turned on in the Ty Package Tracker admin)


    In support of this new release there are updates to Edit Order and Ty Package Tracker that are now available in the downloads.. (See the Ty Package Tracker and Edit Orders respective support threads for details on those updates -- PLEASE do not post non Super Orders related questions here..)


    Finally we are also supplying the properly merged files needed for those running FEC and COWOA. (no admin flags for these mods.. simply use the provided pre-merged files for these mods)

    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #6
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    Default Re: Super Orders v3.0 Support Thread

    The mod works great and looks awsome great job, only issue I can see for the time being is when editing an order you see this in the shipping table for example

    FedEx Ground (FedEx Home Delivery<sup><font size="1">®</font></sup> ):

    I attached a screen shot for you to see I have not been looking for the code to fix but just in case thought you may want to know about it

    Again overall nice work.
    Last edited by knuckle-101; 19 Dec 2010 at 04:54 AM.
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  7. #7
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    Default Re: Super Orders v3.0 Support Thread

    Forgot to mention all other pages such as super_invoice, packing slip etc look fine
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  8. #8
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by knuckle-101 View Post
    The mod works great and looks awsome great job
    Thanks!!!!


    Quote Originally Posted by knuckle-101 View Post
    only issue I can see for the time being is when editing an order you see this in the shipping table for example

    FedEx Ground (FedEx Home Delivery<sup><font size="1">®</font></sup> ):

    I attached a screen shot for you to see I have not been looking for the code to fix but just in case thought you may want to know about it

    Again overall nice work.
    Not to be the detail police, but that's an Edit Order issue, and it should be posted in the Edit Orders support thread..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #9
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    Default Re: Super Orders v3.0 Support Thread

    what version of COWOA did you put into super orders, one of the reasons i'm asking is that there is a lot of cowoa code missing from includes>classes>order.php.
    is it handled differently in super orders?

    Kezza

  10. #10
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by Kezza View Post
    what version of COWOA did you put into super orders, one of the reasons i'm asking is that there is a lot of cowoa code missing from includes>classes>order.php.
    is it handled differently in super orders?

    Kezza
    COWOA Version 2.0c

    There aren't any "missing" files.. We only included Super Orders specific files with the required COWOA modifications. We did not provide merged versions for any other files core Zen Cart files that COWOA and Super Orders may have in common (including includes/classes/order.php) . You will have to use a file merging program and make those merges/changes yourself.

    HTH
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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