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  1. #11
    Join Date
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    DownUnder, overlooking South Pole.
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    Default Re: Super Orders v3.0 Support Thread

    Diva et al - Many thanks for zensational work - and especially for delivering this mod before Xmas.

    Missing Files - do we delete or retain the following file from previous version?
    admin/includes/languages/english/super_customers.php

    In the Readme > Files > Required_Core_Edits - there is no mention of what to do with the following files:
    /includes/languages/english/YOUR_TEMPLATE/account_history_info.php
    includes/modules/pages/account_history_info/header_php.php
    /includes/templates/YOUR_TEMPLATE/templates/tpl_account_history_info_default.php

    Could you please give me a brief explanation of what DOUBLEBOX does. From my brief play so far, I have a few boxes in the subtotal area that dont seem to do anything.

    Happy Holidays

  2. #12
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by dw08gm View Post
    Diva et al - Many thanks for zensational work - and especially for delivering this mod before Xmas.
    You're welcome.. But I can't take all of the credit.. JTheed was the MAN on this release.. and tonyneimann was a real doll for sharing his PDF invoice code.. So gotta give PROPS to both of these guys too..

    Quote Originally Posted by dw08gm View Post
    Missing Files - do we delete or retain the following file from previous version?
    admin/includes/languages/english/super_customers.php

    In the Readme > Files > Required_Core_Edits - there is no mention of what to do with the following files:
    /includes/languages/english/YOUR_TEMPLATE/account_history_info.php
    includes/modules/pages/account_history_info/header_php.php
    /includes/templates/YOUR_TEMPLATE/templates/tpl_account_history_info_default.php
    My bad for not including this in the readme..

    both super_customers.php files are deprecated in v3.0

    /includes/languages/english/YOUR_TEMPLATE/account_history_info.php
    includes/modules/pages/account_history_info/header_php.php
    /includes/templates/YOUR_TEMPLATE/templates/tpl_account_history_info_default.php

    These files from the optional edits folders in the last version are no longer needed as their only purpose was to hide certain comments from customers (a rudimentary version of "admin" comments) Zen Cart 1.3.9 natively supports hidden comments, and that functionality was ported over to Super Order v3.0.



    That said these are core files, you just need to backout the mods made for Super Orders and reatina any other mods you may have in these files.. If you have no other mods other than the Super Orders mods, you can SAFELY delete
    • /includes/languages/english/YOUR_TEMPLATE/account_history_info.php
    • /includes/templates/YOUR_TEMPLATE/templates/tpl_account_history_info_default.php
    You will need to carefully remove any Super Orders changes from:
    • includes/modules/pages/account_history_info/header_php.php
    Quote Originally Posted by dw08gm View Post
    Could you please give me a brief explanation of what DOUBLEBOX does. From my brief play so far, I have a few boxes in the subtotal area that dont seem to do anything.

    Happy Holidays

    Quote Originally Posted by dw08gm View Post
    Could you please give me a brief explanation of what DOUBLEBOX does. From my brief play so far, I have a few boxes in the subtotal area that dont seem to do anything.
    If I am remembering correctly (not in from of my home PC) This code comes from the FEC merges, you should post your query in the FEC support thread as to what it actually does..


    Quote Originally Posted by dw08gm View Post
    Happy Holidays
    Same to you..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #13
    Join Date
    Jun 2010
    Posts
    44
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    Default Re: Super Orders v3.0 Support Thread

    I just upgraded to v 3.0 and am getting a couple of errors.

    1) When I go into an order's detail I get the following at the top:

    1054 Unknown column 'split_from_order' in 'field list'
    in:
    [select split_from_order, is_parent from orders where orders_id = '3625']
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
    2) Below the Payment Method is says...

    No Order Payment Data Available
    ...and there is no more information. It is completely blank. It doesn't show any order info or payment info.

    Any thoughts?

  4. #14
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by stevelucky View Post
    I just upgraded to v 3.0 and am getting a couple of errors.

    1) When I go into an order's detail I get the following at the top:
    1054 Unknown column 'split_from_order' in 'field list'
    in:
    [select split_from_order, is_parent from orders where orders_id = '3625']
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields
    .
    Your DB is missing a required column.. Did you run the upgrade script?????

    Quote Originally Posted by stevelucky View Post
    2) Below the Payment Method is says...

    No Order Payment Data Available
    ...and there is no more information. It is completely blank. It doesn't show any order info or payment info.

    Any thoughts?
    It sounds like an incomplete/incorrect install which is causing the rest of the page not to draw in the browser.. Check your install.. Make sure you did not skip any steps..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #15
    Join Date
    Jun 2010
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    Default Re: Super Orders v3.0 Support Thread

    Never mind, I figured it out (I'm an idiot and didn't install the SQL upgrade file).

    But, it still says, "No Order Payment Data Available" even though it shows their payment as having gone through. Why is that?

    Quote:
    Originally Posted by stevelucky View Post
    I just upgraded to v 3.0 and am getting a couple of errors.

    1) When I go into an order's detail I get the following at the top:
    Quote:
    1054 Unknown column 'split_from_order' in 'field list'
    in:
    [select split_from_order, is_parent from orders where orders_id = '3625']
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields
    .
    Your DB is missing a required column.. Did you run the upgrade script?????

    Quote:
    Originally Posted by stevelucky View Post
    2) Below the Payment Method is says...

    Quote:
    No Order Payment Data Available
    ...and there is no more information. It is completely blank. It doesn't show any order info or payment info.

    Any thoughts?
    It sounds like an incomplete/incorrect install which is causing the rest of the page not to draw in the browser.. Check your install.. Make sure you did not skip any steps..

  6. #16
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by stevelucky View Post
    But, it still says, "No Order Payment Data Available" even though it shows their payment as having gone through. Why is that?
    Because there is no Super Order payment record for that order..

    If you are expecting that payment records will be created where none existed before that is not going to happen.. The SQL script adds the necesarry tables to store payment data, it is not going to go through all your orders and create payment records for all your PayPal and credit card paid orders..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #17
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    Would that imply that new orders going forward would have that information? I've received a couple orders in the last few minutes and they didn't have that info either.

    Quote:
    Originally Posted by stevelucky View Post
    But, it still says, "No Order Payment Data Available" even though it shows their payment as having gone through. Why is that?
    Because there is no Super Order payment record for that order..

    If you are expecting that payment records will be created where none existed before that is not going to happen.. The SQL script adds the necesarry tables to store payment data, it is not going to go through all your orders and create payment records for all your PayPal and credit card paid orders..

  8. #18
    Join Date
    Jan 2007
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by stevelucky View Post
    Would that imply that new orders going forward would have that information? I've received a couple orders in the last few minutes and they didn't have that info either.
    If you are referring to the auto generation of Super Orders payment records, yes and no..

    What was the payment method for these orders??

    Only orders paid via credit card (Authorize.net & Linkpoint) and PayPal will auto generate a Super Orders payment record.. All other payment methods (as in previous versions of Super Orders) still require you to manually enter a payment record..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #19
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    Default Re: Super Orders v3.0 Support Thread

    I really love the new PDF packing slips. Is there a way to format them more like the standard packing slips? They look more like invoices. The packing slip shouldn't show the price. Also, it tries to fit the item and all the attributes on 1 row in a small box. If they run too long, they just run off the edge of the page.

  10. #20
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by stevelucky View Post
    I really love the new PDF packing slips.
    They are indeed one of the coolest new features..

    Quote Originally Posted by stevelucky View Post
    Is there a way to format them more like the standard packing slips? They look more like invoices. The packing slip shouldn't show the price.
    Our goal with EVERYTHING we did with Super Orders v3.0 was to remain true to the modules original purpose and expand upon that. We also wanted to provide features that would be useful for a majority of shopowners.. That said as with anything, there are some features that some shopowners will fiind more useful than others, and other features shopowners would like to see tweaked in a particular way. This is one of those features for you..

    After a fair bit of discussion on the merits of including/excluding the pricing information on the PDF packingslip/invoices amongst the developers of v3.0, it was a deliberate design desicion to include the pricing data on the PDF packingslip/invoice. This way whether you needed a invoice or packing list you could use one form.. BTW, this is not an unusual design either.. There are companies who's packingslips include pricing information (Amazon.com being one of them)

    IF we decide to update this, in the spirit of keeping this module useful for a WIDE variety of shopowners, it would probably be done as an admin controlled option.
    Quote Originally Posted by stevelucky View Post
    Also, it tries to fit the item and all the attributes on 1 row in a small box. If they run too long, they just run off the edge of the page.
    If you can show me an example of what this looks like I can work on correcting it.. Can you upload a sample PDF packingslip here?? (using the post attachments option)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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