Super Orders v3.0 Support Thread (for ZC v1.3.9)

[elninomago]

I followed all of the instructions carefully in the readme file.

including running the SQL file in the Install SQL Patches section.

[DivaVocals]

Have you installed any other admin mods?? (Edit Orders, Ty Package Tracker, USPS Click-N-Ship, etc)

What happens when you go to the default orders.php???

and these questions??

[elninomago]

The only other mods I have installed are the apsona mod, ups XML, and the ceon credit card mod.

[elninomago]

Like I said previously, the orders selection under customers is not there since I've installed the super orders mod.

[DivaVocals]

Like I said previously, the orders selection under customers is not there since I've installed the super orders mod.

Okay.. it is MOST LIKELY that the issue you are having is because you have some or all of Super Orders installed incorrectly..

You need to check over ALL of your updates and modifications very carefully.. In fact I would start by reversing the "Optional Edits" which hides the default orders.php.

After you un-hide the default orders.php file, you need to post the results of what happens when you go to the default orders.php page..

Also.. the 500 error may not be related to Super Orders at all.. Have you taken a look at this Zen Cart FAQ: Why am I getting "500 Internal Server Error"?

[elninomago]

How would I go about removing the optional edits? Do you mean the optional files from the optional files folder I. The install pack?

Then how do I injure orders.php?

Thanks for all of your assistance

[DivaVocals]

How would I go about removing the optional edits? Do you mean the optional files from the optional files folder I. The install pack?

Then how do I injure orders.php?

Thanks for all of your assistance

Please read the "Optional Files Use & Installation" section of the readme.. You need to UNDO this part of the install to display the default orders.php file..

[elninomago]

I've undone the Optional files folder ftp by deleting all the files from that particular part of the install.

Now I can't even get to my admin. HTTP 500 Error.

I upload them again and I can access the admin.

the customers , Super Orders section doesn't work still, but I can replace the words super_orders.php with orders.php and I can see the orders page again.

[DivaVocals]

I've undone the Optional files folder ftp by deleting all the files from that particular part of the install.

Now I can't even get to my admin. HTTP 500 Error.

Did you read the readme file for this part of the install as I suggested?? You can't simply delete this file.. This would have indeed disabled your admin as you reported.. When I said UNDO this part of the install, I meant you need to undo the edits that are made to this file.

I upload them again and I can access the admin.

the customers , Super Orders section doesn't work still, but I can replace the words super_orders.php with orders.php and I can see the orders page again.

This is not an error caused by Super Orders at all.. You are getting this error because Super Orders is installed incorrectly. I can't see your store so I couldn't begin to GUESS what the issue is. I suggest two things..

One:
Roll back to a version of your store before you installed Super Orders (you DID back up the store before you installed RIGHT??) and start completely over with your SO3 install..

Two:
Read the FAQ I suggested SEVERAL times..

Also.. the 500 error may not be related to Super Orders at all.. Have you taken a look at this Zen Cart FAQ: Why am I getting "500 Internal Server Error"?

Also please don't take this the wrong way, but you may want to consider paying someone to help you with this install.. SO3 is a straightforward install, and if you are getting errors it is because this is installed incorrectly.. Someone looking at your store could get this straightened out in short order..

[highlander]

I understand, but you could always create a test account and a test sale and post a screenshot of that..

OR since it's only the totals and details section you are asking about, why not just post a screen shot of just that section of the invoice.

here's an edited screenshot