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  1. #401
    Join Date
    Apr 2011
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    Default Re: Super Orders v3.0 Support Thread

    I installed the Quickbooks add on after Super Orders and now I can't access the Super Orders in the dropdown for Customers. I get a blank screen. I was very careful when adding Quickbooks add on not to overwrite any files and did not.

    I just went back and readded all of the Superorder files but still nothing.

    Any ideas?
    Not sure if a link helps but I'm at ddandlamber dot com


    Zen Cart 1.3.9
    Last edited by ddandlamber; 23 Apr 2011 at 11:57 PM.

  2. #402
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by ddandlamber View Post
    I installed the Quickbooks add on after Super Orders and now I can't access the Super Orders in the dropdown for Customers. I get a blank screen. I was very careful when adding Quickbooks add on not to overwrite any files and did not.

    I just went back and readded all of the Superorder files but still nothing.

    Any ideas?
    Not sure if a link helps but I'm at ddandlamber dot com


    Zen Cart 1.3.9
    What error message is in your cache folder?? Blank page = Error message...

    Doesn't sound like a Super Orders issue at all.. The Quickbook mod shares no files in common with Super Orders.. I'm afraid that issues related to the other mod can't be resolved in this support thread..

    The only thing I can suggest is comparing the Quickbooks mod to Super Orders.. If there are any files these mods share in common you'll need to use a file comparison tool like Winmerge or Beyond Compare to merge those modifications together..

    If that doesn't work, then you need to carefully check your Super Orders install and/or rollback to a copy of your store before you installed BOTH mods, and start by re-installing Super Orders and making sure it works before re-installing the Quickbooks mod..
    Last edited by DivaVocals; 24 Apr 2011 at 12:17 AM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #403

    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by fo0bar View Post
    ...i'm pretty keen to know how it tests - i'm slightly limited when it comes to testing this multiple attribute stuff in a live store
    I sent you an email with feedback after I completed testing. Just a few more tweaks needed and we should be good to go :)
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  4. #404
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by ScriptJunkie View Post
    I sent you an email with feedback after I completed testing. Just a few more tweaks needed and we should be good to go :)
    Just got back from the hospital.. Could you keep me in the loop too??
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #405

    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Just got back from the hospital.. Could you keep me in the loop too??
    Check your email girl
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  6. #406
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by ScriptJunkie View Post
    Check your email girl
    Just did.. thanks!! Looks like you are on top of this..

    So I'll continue with testing the rest of the module, updating the readme and wait for you and foobar to work out this part.. I'll merge your final result with the code I have and send out the "final beta" for you to test..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #407

    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Just did.. thanks!! Looks like you are on top of this..

    So I'll continue with testing the rest of the module, updating the readme and wait for you and foobar to work out this part.. I'll merge your final result with the code I have and send out the "final beta" for you to test..
    Sounds great! If you have a chance, shoot me an email or give me a buzz and let me know how your bff is doing
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  8. #408
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    So I figured out why I was getting the blank screen when selecting SO from the Customer drop down. I didn't upload the Edit Orders batch for Super Orders.

    Now I have a different problem. When I installed the patch I got this message when uploading the SQL:
    1 statment ignored. See "upgrade_exceptions" table for additional details.

    Now I get the SO screen; however if I click on the details of an order I get this message:
    1146 Table 'ddandlam_znc1.TABLE_CUSTOMERS_ADMIN_NOTES' doesn't exist
    in:
    [select * from TABLE_CUSTOMERS_ADMIN_NOTES where customers_id = '8']
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

    Please help!

  9. #409
    Join Date
    Apr 2011
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    Australia
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by ScriptJunkie View Post
    I sent you an email with feedback after I completed testing. Just a few more tweaks needed and we should be good to go :)
    applied fixes to my shonky code - sent an email with the new file. Sorry about the novel - just explaining some technicalities.

    i'm not going to post the code here until i know it tests out ok :)

  10. #410
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    Short answer, you've got a version of the super_orders.php that is NOT included with the Super Orders v3.0 fileset..

    Quote Originally Posted by ddandlamber View Post
    So I figured out why I was getting the blank screen when selecting SO from the Customer drop down. I didn't upload the Edit Orders batch for Super Orders.

    Now I have a different problem. When I installed the patch I got this message when uploading the SQL:
    1 statment ignored. See "upgrade_exceptions" table for additional details.

    Now I get the SO screen; however if I click on the details of an order I get this message:
    1146 Table 'ddandlam_znc1.TABLE_CUSTOMERS_ADMIN_NOTES' doesn't exist
    in:
    [select * from TABLE_CUSTOMERS_ADMIN_NOTES where customers_id = '8']
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

    Please help!
    Quick search of this support thread turned up this information:
    Search: Keyword(s):
    TABLE_CUSTOMERS_ADMIN_NOTES


    Forum: All Other Contributions/Addons 23rd April 2011, 08:47 PM Replies: 408
    Sticky: Super Orders v3.0 Support Thread
    Views: 13,986
    Posted By ddandlamber
    Re: Super Orders v3.0 Support Thread

    So I figured out why I was getting the blank screen when selecting SO from the Customer drop down. I didn't upload the Edit Orders batch for Super Orders.

    Now I have a different problem. When...


    Forum: All Other Contributions/Addons 4th March 2011, 09:01 AM Replies: 408
    Sticky: Super Orders v3.0 Support Thread
    Views: 13,986
    Posted By DivaVocals
    Re: Super Orders v3.0 Support Thread

    Was busy last night.. Didn't get your PM until this morning.. I'm at work and I can't look at this here.. but I do have a few observations/suggestions:

    The files in the SO3 fileset DO NOT contain...


    Forum: All Other Contributions/Addons 4th March 2011, 07:58 AM Replies: 408
    Sticky: Super Orders v3.0 Support Thread
    Views: 13,986
    Posted By Rizla
    Re: Super Orders v3.0 Support Thread

    The call for TABLE_CUSTOMERS_ADMIN_NOTES is comming from the admin/super_orders.php that is INCLUDED with the FEC module from the Numinix site.

    How should I proceed with this as my PHP is...


    Forum: All Other Contributions/Addons 3rd March 2011, 09:13 AM Replies: 408
    Sticky: Super Orders v3.0 Support Thread
    Views: 13,986
    Posted By DivaVocals
    Re: Super Orders v3.0 Support Thread

    I'm at work so I can't look at the fileset from here.. But all of that admin notes code was removed from SO3. So I'll have to take a look when I get home and see if there is a remnant I'm unaware of...


    Forum: All Other Contributions/Addons 3rd March 2011, 08:18 AM Replies: 408
    Sticky: Super Orders v3.0 Support Thread
    Views: 13,986
    Posted By Rizla
    Re: Super Orders v3.0 Support Thread

    Arrrgh HELP!
    SO3 was working great on my live site with test customers.

    Just got my first real LIVE order and going into SO I got the following:

    1146 Table...

    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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