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  1. #411
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,023
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    32

    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by fo0bar View Post
    applied fixes to my shonky code - sent an email with the new file. Sorry about the novel - just explaining some technicalities.

    i'm not going to post the code here until i know it tests out ok :)
    and actually if it tests okay we'll add it to the codebase so no need to post at all!!
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #412

    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by fo0bar View Post
    applied fixes to my shonky code - sent an email with the new file. Sorry about the novel - just explaining some technicalities.

    i'm not going to post the code here until i know it tests out ok :)
    No worries about a long email - detail is very much appreciated :)

    Looking forward to testing these latest changes :)

    Once again, thank you for your hard work! I believe that your changes will benefit everyone in the community who uses this mod :)
    Go that extra mile, you never know what's at the end of the road

    Empowerment Sanctuary

  3. #413
    Join Date
    Jun 2007
    Location
    Bronx, New York, United States
    Posts
    521
    Plugin Contributions
    3

    Default Re: Super Orders v3.0 Support Thread

    Hey again, just noticed this a moment ago. But, is there something I'm missing from HTML Emails where no line breaks are?

  4. #414
    Join Date
    Nov 2010
    Posts
    18
    Plugin Contributions
    0

    Default Re: Super Orders v3.0 Support Thread

    Running 1.3.9h Just installed Super Orders 3.0. Ran the SQL code. All of my customers are intact, however all old orders are 'missing' One New one shows up, but no old orders are there. What did/didn't I do and how do I fix it??

    Thank you!

    -Andrew
    [email protected]

    www.burkesfinemeats.com

  5. #415
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    32

    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by andrewbrk1 View Post
    Running 1.3.9h Just installed Super Orders 3.0. Ran the SQL code. All of my customers are intact, however all old orders are 'missing' One New one shows up, but no old orders are there. What did/didn't I do and how do I fix it??

    Thank you!

    -Andrew
    [email protected]

    www.burkesfinemeats.com
    Don't know what you did.. SO3 adds two new columns to the orders table, but it wouldn't "remove" orders from the orders table.. Though that said I'm not entirely sure what you mean by orders missing..

    As suggested on page 1 of this support thread, it might help if you provided some details on HOW you installed SO.. it's not enough to know that you "copied the files over and ran the SQL" -- need to know WHICH files you copied over, WHICH SQL file you ran, and is this a NEW install or an UPGRADE.. If it is an upgrade from which version are you upgrading??
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #416
    Join Date
    Nov 2010
    Posts
    18
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    0

    Default Re: Super Orders v3.0 Support Thread

    Sorry for the vagueness.

    By missing I mean they do not show up under orders. The only one that shows up is one that came in AFTER I updated. HOWEVER, I CAN click back and see the others if I 'start' from the one that shows up and click to previous orders (Under Super Ordersetails: Jump to order).

    I renamed to match my admin folder the folders in '1_Install_Files' , '2_Required_Core_Edits' and '3_Optional_Files'. I ftp/overwrote them to my store directory. I then copied, and pasted into Admin:Tools:Install Sql Patches the code from 'super_orders_install_v30.sql' and executed it. There were no errors.

    It seems to work fine with the one order that is there, i.e.; print, edit, etc. Just don't see the previous orders.

    Example, When I click on one of the 'New Orders:' from the main Admin screen, no matter which customer I click on, it takes me only to the one new one.

    I can provide ftp/login access if that would help you in any way. I appreciate any help you can give... I have reviewed the install directions repeatedly and can't see what I did incorrectly...
    Thank you

    -Andrew Burke

  7. #417
    Join Date
    Nov 2010
    Posts
    18
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    0

    Default Re: Super Orders v3.0 Support Thread

    Running 1.3.9h Just installed Super Orders 3.0. Ran the SQL code. All of my customers are intact, however all old orders are 'missing' One New one shows up, but no old orders are there. What did/didn't I do and how do I fix it??

    Thank you!

    -Andrew
    [email protected]

    www.burkesfinemeats.com

    Sorry for the vagueness.

    It was a fresh install.

    By missing I mean they do not show up under orders. The only one that shows up is one that came in AFTER I Installed. HOWEVER, I CAN click back and see the others if I 'start' from the one that shows up and click to previous orders (Under Super Ordersetails: Jump to order).

    I renamed to match my admin folder the folders in '1_Install_Files' , '2_Required_Core_Edits' and '3_Optional_Files'. I ftp/overwrote them to my store directory. I then copied, and pasted into Admin:Tools:Install Sql Patches the code from 'super_orders_install_v30.sql' and executed it. There were no errors.

    It seems to work fine with the one order that is there, i.e.; print, edit, etc. Just don't see the previous orders.

    Example, When I click on one of the 'New Orders:' from the main Admin screen, no matter which customer I click on, it takes me only to the one new one.

    I can provide ftp/login access if that would help you in any way. I appreciate any help you can give... I have reviewed the install directions repeatedly and can't see what I did incorrectly...
    Thank you

    -Andrew Burke

  8. #418
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by andrewbrk1 View Post
    Running 1.3.9h Just installed Super Orders 3.0. Ran the SQL code. All of my customers are intact, however all old orders are 'missing' One New one shows up, but no old orders are there. What did/didn't I do and how do I fix it??

    Thank you!

    -Andrew
    [email protected]

    www.burkesfinemeats.com

    Sorry for the vagueness.

    It was a fresh install.

    By missing I mean they do not show up under orders. The only one that shows up is one that came in AFTER I Installed. HOWEVER, I CAN click back and see the others if I 'start' from the one that shows up and click to previous orders (Under Super Ordersetails: Jump to order).

    I renamed to match my admin folder the folders in '1_Install_Files' , '2_Required_Core_Edits' and '3_Optional_Files'. I ftp/overwrote them to my store directory. I then copied, and pasted into Admin:Tools:Install Sql Patches the code from 'super_orders_install_v30.sql' and executed it. There were no errors.

    It seems to work fine with the one order that is there, i.e.; print, edit, etc. Just don't see the previous orders.

    Example, When I click on one of the 'New Orders:' from the main Admin screen, no matter which customer I click on, it takes me only to the one new one.

    I can provide ftp/login access if that would help you in any way. I appreciate any help you can give... I have reviewed the install directions repeatedly and can't see what I did incorrectly...
    Thank you

    -Andrew Burke
    What you need to do is do a backup of your store before you installed SO. After that check to make sure your old orders are there. Re-install SO making sure you do not over write any other files that this module is using with core files. Use a program like WinMerge to compare files with the core file that SO is using. See what happens after that. Take your time a lot of misstates happen when people rush to install a module.
    Last edited by countrycharm; 26 Apr 2011 at 12:27 AM.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  9. #419
    Join Date
    Nov 2010
    Posts
    18
    Plugin Contributions
    0

    Default Re: Super Orders v3.0 Support Thread

    I did a backup of the entire store and the SQL. As I stated, the orders ARE there... If I look at the one order that came in AFTER I installed, I can browse back and see/edit/print the others. That is from the Super Orders Side. If I click on a customer from the main Admin page, they do not show up.

    I am on a Mac, so I can't use WinMerge, However I DID use Apple File Merge and do not see anywhere that I overwrote a key file/function/issue.

    Stumped.

    -Andrew Burke
    burkesfinemeats.com

  10. #420
    Join Date
    Dec 2006
    Location
    Seligman, MO U.S.A.
    Posts
    2,101
    Plugin Contributions
    5

    Default Re: Super Orders v3.0 Support Thread

    I think this should be a fairly easy one.................Okay, in /MyCustomAdminFolder/super_packingslip.php, line 222:

    Code:
    <td class="dataTableContent" valign="middle">' . $order->products[$i]['model'] . '</td>' . "\n" .
    ....displays the Model Numbers in their column.

    What I need to know is, can this line also be manipulated to "Order by model ASC", to make these list alphabetically by model number.

    Any ideas?
    Teach them to shop and they will shop today;
    Teach them to Zen and they will OWN a shop tomorrow!

 

 
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