Super Orders v3.0 Support Thread (for ZC v1.3.9)

[andrewbrk1]

I did a backup of the entire store and the SQL. As I stated, the orders ARE there... If I look at the one order that came in AFTER I installed, I can browse back and see/edit/print the others. That is from the Super Orders Side. If I click on a customer from the main Admin page, they do not show up.

I am on a Mac, so I can't use WinMerge, However I DID use Apple File Merge and do not see anywhere that I overwrote a key file/function/issue.

Stumped.

-Andrew Burke
burkesfinemeats.com

Just an FYI... Solved my 'problem'. It appears Super Orders only shows orders labeled as 'Processing'. On my past orders, I would change the status to 'Update' to send people the tracking # of their order once shipped. I set a few of them back to processing and they showed up. Is this a bug or a feature?

Thank you

-Andrew Burke
www.burkesfinemeats.com

[DivaVocals]

Just an FYI... Solved my 'problem'. It appears Super Orders only shows orders labeled as 'Processing'. On my past orders, I would change the status to 'Update' to send people the tracking # of their order once shipped. I set a few of them back to processing and they showed up. Is this a bug or a feature?

Thank you

-Andrew Burke
www.burkesfinemeats.com

I'm totally not clear on where you are "missing" or not seeing orders.. When you go to Customers > Super Orders are your orders there or not??

If they are, then are you speaking of the MAIN Zen Cart admin page is where you are "missing" orders??? A screenprint of what you are seeing would really help..

[DivaVocals]

Since I am really unsure where you are not "seeing" orders, I thought I'd add this..

Zen Cart by default displays the last 5 orders received on the admin home page regardless of status. (see screenprint below) the Super Orders module DOES NOT MODIFY this default Zen Cart behavior.

So if it is indeed the Zen Cart admin home page that you are referring to, then it sounds like you have made modifications to your /YOUR_ADMIN/index.php. This is not something installing Super Orders would have caused. But again, I'm not clear on where it is you are not seeing orders.. (better details and screenprints would help) I am presuming based on your posts that the Zen Cart admin home page is what you are speaking of..

Just an FYI... Solved my 'problem'. It appears Super Orders only shows orders labeled as 'Processing'. On my past orders, I would change the status to 'Update' to send people the tracking # of their order once shipped. I set a few of them back to processing and they showed up. Is this a bug or a feature?

Thank you

-Andrew Burke
www.burkesfinemeats.com

I'm totally not clear on where you are "missing" or not seeing orders.. When you go to Customers > Super Orders are your orders there or not??

If they are, then are you speaking of the MAIN Zen Cart admin page is where you are "missing" orders??? A screenprint of what you are seeing would really help..

[chadderuski]

Andrew,

If you are on a Mac, there are two good utils I use for file compares: Kdiff3 and Diffmerge. Diffmerge can also be linked into Dreamweaver so you can compare with remote files.

Oh, and both are free if I remember correctly.

-cj

[chadderuski]

Hey DivaVocals,

I see that you have a Purchase Order feature in SuperOrders. Was wondering if it would be possible to put this into the checkout process.

We've been using the Purchase Order contrib to do this. For us, our customers know the PO at time of order submission, and having that available at checkout is really handy.

From what I see of SO3, you would have to enter the PO from within the admin as an additional step.

Would it involve much editing to add PO to checkout in SO3?

Thanks,
cj

[andrewbrk1]

Since I am really unsure where you are not "seeing" orders, I thought I'd add this..

Zen Cart by default displays the last 5 orders received on the admin home page regardless of status. (see screenprint below) the Super Orders module DOES NOT MODIFY this default Zen Cart behavior.

So if it is indeed the Zen Cart admin home page that you are referring to, then it sounds like you have made modifications to your /YOUR_ADMIN/index.php. This is not something installing Super Orders would have caused. But again, I'm not clear on where it is you are not seeing orders.. (better details and screenprints would help) I am presuming based on your posts that the Zen Cart admin home page is what you are speaking of..

I was referring to the Super Orders window under Customers:Super Orders It was not showing ANY orders. HOWEVER... I went back into the older orders, changed the status from 'Update' to 'Processing' and they now show up. Very odd.

Additionally, under the 'Zen-Cart' Admin 'Main Screen' (The one you refer to in your screenshot) It DID show the past orders, HOWEVER, no matter which one I clicked on, it went only to the one that was generated AFTER the install of Super Orders.

Nonetheless, All seems to be working fine now, and as a side note, LOVE the additions you have done... Very cool!

[andrewbrk1]

Andrew,

If you are on a Mac, there are two good utils I use for file compares: Kdiff3 and Diffmerge. Diffmerge can also be linked into Dreamweaver so you can compare with remote files.

Oh, and both are free if I remember correctly.

-cj

CJ,

Thank you... I will check those out... Should be a big help in the future.

Thanks!

-Andrew

[DivaVocals]

I'm not inclined to think that your issue is TRULY resolved..

The behavior you describe is NOT AT ALL what should happen if Super Orders is installed correctly.. This indicates to me that something went wrong with your install.. I suggest you take CountryCharm's original advice, and roll your store back to a state BEFORE you installed Super Orders.

Then try installing Super Orders again..

I was referring to the Super Orders window under Customers:Super Orders It was not showing ANY orders. HOWEVER... I went back into the older orders, changed the status from 'Update' to 'Processing' and they now show up. Very odd.

Additionally, under the 'Zen-Cart' Admin 'Main Screen' (The one you refer to in your screenshot) It DID show the past orders, HOWEVER, no matter which one I clicked on, it went only to the one that was generated AFTER the install of Super Orders.

Nonetheless, All seems to be working fine now, and as a side note, LOVE the additions you have done... Very cool!

[DivaVocals]

Hey DivaVocals,

I see that you have a Purchase Order feature in SuperOrders. Was wondering if it would be possible to put this into the checkout process.

We've been using the Purchase Order contrib to do this. For us, our customers know the PO at time of order submission, and having that available at checkout is really handy.

From what I see of SO3, you would have to enter the PO from within the admin as an additional step.

Would it involve much editing to add PO to checkout in SO3?

Thanks,
cj

Haven't looked at this, and if the current PO module that comes with Super Orders is not capturing POs at checkout time, then I'm sure it could be done. Off the top of my head (I'm at work) how Super Orders links the P.O. to payments is what MIGHT (again I haven't looked at this yet..) make this change well over my paygrade to look into.

Remember that Super Orders was a custom module Blindside developed for HIS client. They may not have required the collection of PO numbers (if this is indeed how this works) at checkout, and instead entered them in after the order was placed.

Once they received payment, Super Orders allowed them (at the time they create the Super Orders payment record) to link the PO to the payment (or payments).

This is VERY useful functionality that should be retained if a change is required to achieve what you are asking for..

[Get Em Fast]

I think this should be a fairly easy one.................Okay, in /MyCustomAdminFolder/super_packingslip.php, line 222:

<td class="dataTableContent" valign="middle">' . $order->products[$i]['model'] . '</td>' . "\n" .

....displays the Model Numbers in their column.

What I need to know is, can this line also be manipulated to "Order by model ASC", to make these list alphabetically by model number.

Any ideas?

Hmmm...........is this not as easy as I was thinking? I know I've been working on a solution to no avail.