Email issues NEED HELP Please

[011399]

My email is not working and I cannot figure out why. Ive changed and messed around with all the settings within zen cart for smtp and checked with go daddy on my setting which are correct. I do not receive emails from contact us nor tell a friend.

I also did this seen on older posts and email works fine here :

Re: Godaddy email problems...

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Hmm, the 'take two aspirins and call me in the morning response. The simplest way to test is to reduce everything to the lowest common denominator.

If you take the following code, and paste it into a file, call it mailtest.php or something and edit it to use real email addresses. Then copy it into the main folder of your site, and open it with a browser, with http://www.yourdomain.com/mailtest.php


Code:
<?php
$to = '[email protected]';
$subject = 'the subject';
$message = 'hello';
$headers = 'From: [email protected]' . "\r\n" .
'Reply-To: [email protected]' . "\r\n" .
'X-Mailer: PHP/' . phpversion();

mail($to, $subject, $message, $headers);
?>It is simply a small piece of PHP code calling the mail() function. If that works, then you have some broken files or similar in your Zen Cart install. If not, your hosts are lying through their teeth.

Now this works and nothing from website works. Any ideas ?
Thanks !!!

[DarkAngel]

I had similar problems when setting up a BlueHost store for a friend and we finally had to set it to:

E-Mail Transport Method PHP
E-Mail Linefeeds LF
Use MIME HTML
When Sending Emails true
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly- Errors true
Email Address (Displayed to Contact you) your-email-here
Email Address (sent FROM) your-email-here

where mine is set up for sendmail/LF

[011399]

I had similar problems when setting up a BlueHost store for a friend and we finally had to set it to:

E-Mail Transport Method PHP
E-Mail Linefeeds LF
Use MIME HTML
When Sending Emails true
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly- Errors true
Email Address (Displayed to Contact you) your-email-here
Email Address (sent FROM) your-email-here

where mine is set up for sendmail/LF

Yes my settings are the same . And its actually telling my email was sent sucessfully within contact us ... but nothing ever arrives.

[DarkAngel]

Yes my settings are the same . And its actually telling my email was sent sucessfully within contact us ... but nothing ever arrives.

have you checked on your server's c-panel to see if the email is in there...hers would show in the c-panel/email but not get sent until we switched her to php

also in store admin make sure the cookie is set to cookie domain -- true and use root path for cookie path is set to ---false

if it does not work with the php setting then try one of the others too

[011399]

have you checked on your server's c-panel to see if the email is in there...hers would show in the c-panel/email but not get sent until we switched her to php

also in store admin make sure the cookie is set to cookie domain -- true and use root path for cookie path is set to ---false

if it does not work with the php setting then try one of the others too

Yes logged into godaddy all day long trying different settings. Nothings in there either, weird thing is that slowly and i mean very slowly about 30-45 minutes apart some of my test emails are coming through from 4 hours ago.

where do i find cookie domain in the admin ?

[DarkAngel]

Yes logged into godaddy all day long trying different settings. Nothings in there either, weird thing is that slowly and i mean very slowly about 30-45 minutes apart some of my test emails are coming through from 4 hours ago.

where do i find cookie domain in the admin ?

aha the plot thickens...lol that is the same thing that was happening to her too...delay in getting the messages...do you happen to have a forum with them too?

anyway the cookie bit is in the sessions section of your admin.configuration

did you try all the setting in email options post what you have---less the email address. we had to put her email address there and make the account over 3 times with her host before things got straight--of course they too said it was the right settings according to their setup but then could not explain why it did not work

[011399]

aha the plot thickens...lol that is the same thing that was happening to her too...delay in getting the messages...do you happen to have a forum with them too?

anyway the cookie bit is in the sessions section of your admin.configuration

did you try all the setting in email options post what you have---less the email address. we had to put her email address there and make the account over 3 times with her host before things got straight--of course they too said it was the right settings according to their setup but then could not explain why it did not work

my sessions look like this:

Session Directory /home/content/99/6417599/html/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true
Session Directory


If sessions are file based, store them in this directory.

Date Added: 07/14/2010

and my settings on the email is like this :

SMTP Email Account Mailbox [email protected]
SMTP Email Account Password
SMTP Email Mail Host mail.mywebsite.com
SMTP Email Mail Server Port 25
Convert currencies for Text emails &pound;,£:&euro;,€
Audience-Select Count Display
Please make any necessary changes

Audience-Select Count Display
When displaying lists of available audiences/recipients, should the recipients-count be included?
(This may make things slower if you have a lot of customers or complex audience queries)

true
false

[011399]

oh and i have it set to php because it seems to be the only way it works ...just super slow

[DarkAngel]

oh and i have it set to php because it seems to be the only way it works ...just super slow

hope the image shows up good but this is how I set mine up basically like h0w i set hers up only she has php and I have sendmail

as you can see the bottom section we left as is in the default stage.

trying to add the info like host claims does not work...we had trouble with her forum emails too and we had to leave off something for it to work...host said it would not work that way but she gets her emails like she is supposed to now.

basically you are using php to handle the email but that last setting info is for smtp settings

[011399]

hope the image shows up good but this is how I set mine up basically like h0w i set hers up only she has php and I have sendmail

as you can see the bottom section we left as is in the default stage.

trying to add the info like host claims does not work...we had trouble with her forum emails too and we had to leave off something for it to work...host said it would not work that way but she gets her emails like she is supposed to now.

basically you are using php to handle the email but that last setting info is for smtp settings

Ok Im going to give it a try. may take 45 minutes for it to come through ...UGHHHH

while im waiting to see if it made a difference can you tell me if I needed to do anything with the cookies in admin ?