Page 1 of 2 12 LastLast
Results 1 to 10 of 13
  1. #1
    Join Date
    Jul 2009
    Location
    Crystal Lake, IL
    Posts
    50
    Plugin Contributions
    0

    Default HTML Newsletters arriving as plain text

    Hello,
    I tried searching the forum for this topic and couldn't find anything, so hopefully I'm not posting something that has already been discussed.
    I am trying to send an html newsletter instead of a plain text one. When I send it out, it just comes across as the actual code instead of the html page. I have sent it to my store e-mail address and my hotmail account and got the same result. I have enabled use MIME HTML, but that did not help. Does anybody have any suggestions for me?
    thanks,
    dapottster

  2. #2
    Join Date
    Oct 2007
    Location
    Australia
    Posts
    843
    Plugin Contributions
    0

    Default Re: HTML Newsletters arriving as plain text

    Do you have either of the email addresses you sent it to registered in your storefront with the preference set to html? I have had to do that with my admin emails else I got everything in text no matter what my settings in admin were lol

    Not sure if this will be the answer for you but I hope it is :)
    HunnyBee Design
    "A man's manners are a mirror in which he shows his portrait." ~ Johann Wolfgang von Goethe

  3. #3
    Join Date
    Jul 2009
    Location
    Crystal Lake, IL
    Posts
    50
    Plugin Contributions
    0

    Default Re: HTML Newsletters arriving as plain text

    Wow,
    I feel kind of stupid now. That did help, thanks!!!

  4. #4
    Join Date
    Oct 2007
    Location
    Australia
    Posts
    843
    Plugin Contributions
    0

    Default Re: HTML Newsletters arriving as plain text

    LOL don't feel stupid...it seems to be something that only affects a select "speshul" amongst us LMAO

    Glad it helped
    HunnyBee Design
    "A man's manners are a mirror in which he shows his portrait." ~ Johann Wolfgang von Goethe

  5. #5
    Join Date
    May 2010
    Posts
    57
    Plugin Contributions
    0

    email error Re: HTML Newsletters arriving as plain text

    Hi,
    I don't know what I am doing wrong but I still can't solve this problem. I keep sending test emails to myself and they keep sending as text-only.

    I upgraded to from 1.3.8a to 1.3.9f and now all emails are sending as text-only even though:

    -Configuration/Customer Details - Email
    Preference is set to "1"=HTML
    -Configuration/Email Options - Send Email As is set to HTML, and Email Admin Format is set to HTML
    -Under Customers/Subscription Manager (For Newsletter-Only Add-On) I see that all customers except for one requested HTML format

    Any suggestions would be helpful!
    Lindsay

  6. #6
    Join Date
    May 2010
    Posts
    57
    Plugin Contributions
    0

    Default Re: HTML Newsletters arriving as plain text

    Does anyone have tips for this issue?

  7. #7
    Join Date
    Oct 2007
    Posts
    99
    Plugin Contributions
    0

    Default Re: HTML Newsletters arriving as plain text

    I have the same issue I have sent newsletters to both my email accounts and I am receiving text only. I have gone through the book I have purchased from here and there is nothing in it that I could find to help resolve this issue.

    Can anyone help us both in this matter

  8. #8
    Join Date
    Sep 2010
    Posts
    1
    Plugin Contributions
    0

    Default Re: HTML Newsletters arriving as plain text

    I am also having this problem.

  9. #9
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: HTML Newsletters arriving as plain text

    LissaE has already answered the most common cause in her post above.
    Additional information is here: http://www.zen-cart.com/wiki/index.p...Email_Problems and here: http://www.zen-cart.com/wiki/index.p...Of_Lost_Emails
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
    Join Date
    Oct 2007
    Posts
    99
    Plugin Contributions
    0

    Default Re: HTML Newsletters arriving as plain text

    Good news! I followed the wiki and fixed it all I did was change my smpt host which gmail to my hosting provider and bang it worked but how do chnage the zencart banner I am now receiving.

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. v154 Plain text newsletters
    By Annie_zaz in forum Templates, Stylesheets, Page Layout
    Replies: 20
    Last Post: 12 Jan 2016, 12:02 PM
  2. HTML Editor preview changes to Plain Text with HTML code
    By Morph99 in forum Basic Configuration
    Replies: 5
    Last Post: 3 Jan 2011, 10:12 PM
  3. Plain text/HTML add text or...
    By Monica79 in forum Templates, Stylesheets, Page Layout
    Replies: 1
    Last Post: 14 Mar 2009, 06:32 AM
  4. Newsletter arrives as plain text, no HTML
    By OfficeRat in forum General Questions
    Replies: 2
    Last Post: 12 Jan 2007, 06:13 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR