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  1. #1
    Join Date
    Feb 2011
    Posts
    4
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    0

    Default Product Description Disappears

    I have a major problem when using my cart. I have installed the cart and I have added products. They show up on the site correctly. However, when I click "edit" on the product, the description, title and price all disappear from the product. Most of the time, I am just going in to fix a typo, but when I go in the entire description is gone and I have to start again!

    Currently running version 1.3.9 with BlackPureFree Template from 12leaves.com. I just opened this site up a few weeks ago. I switched over from ecommerce and I don't want to go back.

    I couldn't find this in the FAQ's anywhere and if this is the wrong section I am sorry in advance. I just need to get this store up and running, but I can't afford to have my product descriptions disappear.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    64,886
    Plugin Contributions
    6

    Default Re: Product Description Disappears

    Could you check if post #6 applies to you:
    http://www.zen-cart.com/forum/showthread.php?t=153143
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.1]
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  3. #3
    Join Date
    Feb 2011
    Posts
    4
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    Default Re: Product Description Disappears

    Unfortunately not. I am currently running 1.3.9h, and according to the workaround, I do not need it. Should I try it anyway?

  4. #4
    Join Date
    Feb 2011
    Posts
    4
    Plugin Contributions
    0

    Default Re: Product Description Disappears

    Hang on, read the wrong post. That workaround should work for me. I'll post back here with the result!

  5. #5
    Join Date
    Feb 2011
    Posts
    4
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    Default Re: Product Description Disappears

    Success! Thank you so much!

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    64,886
    Plugin Contributions
    6

    Default Re: Product Description Disappears

    You are most welcome ... thanks for the update that this fix worked for you on an older version of php ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.1]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...

 

 

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