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  1. #1
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    Default free shipping un USA and UPS or table for Canada

    Hello Ajeh,

    Have been woking on this for some time and all the questions here kinda help
    but what I need to do is have the FREE SHIPPING for anyone with a USA address
    and anyone with shipping to Canada to have it go to the UPS or Table as I can not ship to Canada for free.

    I have the free shipping enabled and that works great until I try and so something for Canada
    and I get this

    Not Available At This Time
    Sorry, we are not shipping to your region at this time.
    Please contact us for alternate arrangements.


    any help would be most appriciated.

    Thank you
    Erick

  2. #2
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    Default Re: free shipping un USA and UPS or table for Canada

    Do you have a zone setup for the US and another for Canada?
    Are they applied in the shipping module configuration?
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  3. #3
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    Default Re: free shipping un USA and UPS or table for Canada

    Maybe I need help there, If I delete what I have how should I have that set ?

    Under "Zone Definitions" correct ?
    also under the taxing, I will ONLY need to have it charge tax if the address is in state with us "Idaho"

  4. #4
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    Default Re: free shipping un USA and UPS or table for Canada

    Are your Products marked as Always Free Shipping or 0 weight where 0 weight is defined to mean Free Shipping?

    If using UPS, do you have weights on your Products?
    Linda McGrath
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  5. #5
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    Default Re: free shipping un USA and UPS or table for Canada

    HA, they are as that was all setup before thinking about Canada.
    change them All to Normal shipping rules ?

    WEll I did just that just now and UP came the UPS,
    changed my address from a Canada one to USA and UP Came FREE SHIPPING :-)

    now to get it to TAX ONLY Idaho residents..

  6. #6
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    Default Re: free shipping un USA and UPS or table for Canada

    Glad that is working better now ...

    On your tax issue, check the Zone Definition and the DETAILS for it to make sure you have set the ...
    Country: United States
    Zone: Idaho

    so that the tax only applies to Idaho ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  7. #7
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    Default Re: free shipping un USA and UPS or table for Canada

    Think that is it,

    Also I notice EVERY PRODUCT :-( is set to NO TAX CLASS & FREE SHIPPING.
    So when I updated the one test product to TAXABLE GOODS & NORMAL SHIPPING,
    THEN I could change my address and watch the free shipping come up with any state in USA
    and TAX coming up ONLY with IDAHO and other shipping NOT FREE coming up with county of Canada.

    SO other that trying to get the UPS module to pull rates "I HAVE NO CLUE" the fundamentals seems in place
    based on country then state if in USA so THANKS SO MUCH for leading me in the right direction.

    Also hope this little bit can be read and help others a bit faster than what I found searching around the forum.

    Thank you U2 most appreciated.

    Erick

  8. #8
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    Default Re: free shipping un USA and UPS or table for Canada

    Might you have any quick thoughts on this

    United Parcel Service
    We are unable to obtain a rate quote for UPS shipping.
    Please contact the store if no other alternative is shown.

    am I missing something or can you point me in a searching direction ?

    Thx,
    Erick

  9. #9
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    Default Re: free shipping un USA and UPS or table for Canada

    What are your settings on the UPS shipping module?

    What are your settings on the Configuration ... Shipping/Packaging ...

    What is the Ship From?

    What is the Ship To?

    What is the weight that you are testing?
    Linda McGrath
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  10. #10
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    Default Re: free shipping un USA and UPS or table for Canada

    Do you have a zone set in the UPS shipping module configuration?
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