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  1. #1
    Join Date
    Dec 2010
    Posts
    91
    Plugin Contributions
    0

    Default Image can't be seen with Internet Explorer

    Two of my product images canít be seen using browser Internet Explorer but they can be seen using other browsers.

    To test this use Internet Explorer to open www.alduz.com > Jewellery > Ancient Magic

    You should see a blank space. If you use a different browser you will see the image.

    Does anyone know how to fix this?

    I wish I could


    o What version of Zen Cart? v1.3.9h
    o Is it a new install or an upgrade? New installed on my server Just Host. I am editing it there.
    o What the addons/contributions you have installed? Non
    o What customizations have you made? Created custom Template. Moved text and boxes form home page. Setting up categories etc
    o What type of server are you using? Unix-based servers on JustHost.com
    o Are you installing locally? Itís already installed on my host. I am editing it there.
     What operating system? Windows 7
     What version of PHP is installed on the server? PHP 5.2.16

    o
    o What version of MYSQL is installed on the server? MySQL server version 5.0.91
    o What you were doing when your problem occurred? Editing my home page
    o What are the steps to reproduce the problem?
    o Have you attempted to fix the problem? Reading FAQ and trying instructions found there.

  2. #2
    Join Date
    Aug 2005
    Posts
    26,507
    Plugin Contributions
    9

    Default Re: Image can't be seen with Internet Explorer

    That image's mode is CYMK

    Use your graphic editor to make it's mode RGB

    CYMK is not a web image type and is more for printers to be able to create color seperations
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  3. #3
    Join Date
    Dec 2010
    Posts
    91
    Plugin Contributions
    0

    Default Re: Image can't be seen with Internet Explorer

    Quote Originally Posted by kobra View Post
    That image's mode is CYMK

    Use your graphic editor to make it's mode RGB

    CYMK is not a web image type and is more for printers to be able to create color seperations

    Thanks

    I had the images changed and now they can be seen.

    Thanks for that

    I wish I could

 

 

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