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  1. #1
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    Default paypal charging more then order total?

    hey
    im having an issue with paypal
    order total is say $1.41
    it confirms to customer this is the total. till they click to paypal then the total changed to 1.56

    they end up paying 1.56 to paypal
    cart invoice says total 1.41
    yet gross amount says 1.56

    when i look on my paypal account they have been infact charged 1.56

    why is there a a higher amount charged then what i have my price set too?

    i have my site down till this is fixed.
    thanks for any info

  2. #2
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    Default Re: paypal charging more then order total?

    in the pp module settings, enable logging and run a couple of test purchases

    Review the logs and see why
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  3. #3
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    Default Re: paypal charging more then order total?

    thanks!. ill take a look . anything i should be lookin for ?

  4. #4
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    Default Re: paypal charging more then order total?

    ok so i did another order myself
    same item as befor
    did the same thing changed some how from 1.41 to 1.56
    i set the log to email me. i got a few emails from it. near as i can see its telling me the cart is telling paypal to charge the 1.56 but why when the item is 1.25
    tax is 13% thats $0.16
    total is 1.41
    but how does it get to be 1.56 ?
    i have my paypal sent to add tax to people that just send me money. unless some how its adding tax to this total from the cart? altho it should be 16 cents more making it 1.57 unless its rounded down? ...

    even that being said looking on the paypal invoice it does not show any sales tax being charged so i cant see that being the case.

    im lost. let me know if you need any other info

  5. #5
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    Default Re: paypal charging more then order total?

    Your Total
    $1.25Sub-Total:

    $0.00 Free Shipping Options (Free Shipping):

    $0.16 13% GST#**********RT0001:

    $1.41Total:
    so thats what the order confirm page looks like

  6. #6
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    Default Re: paypal charging more then order total?

    then i go to next page (clicking continue )
    Step 3 of 3 - Order Confirmation

    i see

    Qty. Item Name Total
    1 x product(2x)
    •Color: Orange
    $1.25

    --------------------------------------------------------------------------------

    $1.25Sub-Total:

    $0.00Free Shipping Options (Free Shipping):

    $0.16 13% GST#*******RT0001:

    $1.41 Total:


    now i click confirm order.
    paypal opens
    asking to either log in or enter credit card

    and says
    Your order summary
    DescriptionsCurrent
    purchase$1.56
    Item total $1.56
    Total $1.56 CAD

  7. #7
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    Default Re: paypal charging more then order total?

    wow.... i feel like a tool
    the issue was this
    i changed the payment accepted type to Canada funds
    but left the cart default to US funds
    so based on the currencies it was set wrong ....

    now i changed to default to CAD and all is good. i just gotta find the current rates as the CAD is worth more then this default

  8. #8
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    Default Re: paypal charging more then order total?

    i just gotta find the current rates
    Try
    admin > localization > currencies > "UpDate"

    CAD should then be "1.00" and others adjusted
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  9. #9
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    Default Re: paypal charging more then order total?

    thanks for the fast reply. i did that was just coming back to update... glad i did it right..lol

    looks like the cad $ is worth more then the us$
    i did have it set to us but when i transfer from paypal to my bank account im having to pay about $65-70 on $1000 transfer

    i remember the good ol days where $300 us ended up being $500 and some canadian ... i guess it good that canada is keeping strong. but not if 70% of your customers are US

 

 

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