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  1. #1
    Join Date
    Aug 2009
    Posts
    78
    Plugin Contributions
    0

    Default Express checkout for non existing member does not set the phone!

    Hi,

    I hae a problem with express checkout: if a customer is not registered to my store and pays with a paypal account using express checkout, than the order and the user are created in zencart without the phone number detail.

    How can I make that the phone is transmitted or another solution is that only existing members can pay through express checkout?

    Thank you for your help.

  2. #2
    Join Date
    Nov 2007
    Location
    Sunny Coast, Australia
    Posts
    1,739
    Plugin Contributions
    5

    Default Re: Express checkout for non existing member does not set the phone!

    This thread may help:

    http://www.zen-cart.com/forum/showthread.php?t=56497

    Could cost you a few sales though as some customers won't supply their phone number ...
    Frank's Stores (Fair Dinkum Australian):
    iSO Network | frNT Online Dispensary

  3. #3
    Join Date
    Dec 2010
    Location
    Thailand
    Posts
    180
    Plugin Contributions
    1

    Default Re: Express checkout for non existing member does not set the phone!

    I believe it's located at the bottom of the "Website Payment Preferences" page under Contact Telephone Number - see below:

    When you activate this option, your customers will be asked to include a Contact Telephone Number with their payment information.

    Note: Selecting On (Required Field) could have a negative effect on buyer conversion.

    Contact Telephone
    On (Optional Field)
    On (Required Field)
    Off (PayPal recommends this option)

 

 

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