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  1. #1
    Join Date
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    Default Can't set up Option names for downloads

    Hi,

    I can't believe that after finally figuring out how to set up downloads on a test site, it is now not working on my real shop

    I am using v1.3.9 Multilingual (English, german and Dutch)

    I am able to set up the Options Name - which i am calling Downloadable file

    When I go to option values, it shows the option name and then 3 windows (1 each for each language) where I put zip format.

    When I try to save, I get the following error

    1062 Duplicate entry '1-2' for key 1
    in:
    [insert into products_options_values (products_options_values_id, language_id, products_options_values_name, products_options_values_sort_order) values ('1', '2', 'zip format', '0')]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields


    I am totally at a loss as where else to look to fix this problem.

    Thank you for your help

    the link to my site is

    annspaperart.ch/webshop

    Thank you for your help

  2. #2
    Join Date
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    Default Re: Can't set up Option names for downloads

    Mark
    Hare Do - Does the rabbit beat Zen "never".
    Zen Cart 1.5.1 Update Release Need help Purchase the Book

  3. #3
    Join Date
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    Default Re: Can't set up Option names for downloads

    Quote Originally Posted by haredo View Post
    Take time and read this tutorial
    Thank you for your reply. Unfortunately I can stare at this and read it all I like , but I wouldn't know where to start looking in php myadmin.

    Is there nowhere in admin backend that can fix this problem??

  4. #4
    Join Date
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    Default Re: Can't set up Option names for downloads

    it would be like this: www.yourwebsite.com/cpanel
    within this panel from your host you will see this folder
    Mark
    Hare Do - Does the rabbit beat Zen "never".
    Zen Cart 1.5.1 Update Release Need help Purchase the Book

  5. #5
    Join Date
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    Default Re: Can't set up Option names for downloads

    thank you for your reply. Will see if I can get someone to look at it for me.

  6. #6
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    Default Re: Can't set up Option names for downloads

    Thank you :)

    The suggestion in the link you provided worked.

    All working now :)

  7. #7
    Join Date
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    Default Re: Can't set up Option names for downloads

    You are most welcome, glad I could assist you...
    Mark
    Hare Do - Does the rabbit beat Zen "never".
    Zen Cart 1.5.1 Update Release Need help Purchase the Book

 

 

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