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  1. #1
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    Default Confirm Address Error

    Hi,

    I am first time zen cart user and I am working on my new cart. I was testing pay pal function this morning and it simple won't accept any of my credit cards.

    I kept getting the Paypal Confirm Address (Billing) error.

    Then I later found out there is a switch in Payment->palpal Express-> Confirm address, set to false and the payment went through.

    Come to think of it, do I really need to worry the billing address?

    As long I as I get paid, should I be worried about the billing address?

  2. #2
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    Default Re: Confirm Address Error

    Come to think of it, do I really need to worry the billing address?
    It is up to you BUT

    Many sites with large ticket items either paid by a stolen card and sent to some obscure address

    OR
    Good card but sent to another address and once they know it is in route they cancel the transaction through their card company

    Good luck in verifying that the order was received
    Zen-Venom Get Bitten
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  3. #3
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    Default Re: Confirm Address Error

    Oh dear, I didn't think of that.

    Then I better work out how paypal is not recognising the billing address.

  4. #4
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    Default Re: Confirm Address Error

    Try making this change as part of your testing: http://www.zen-cart.com/forum/showpo...7&postcount=26
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



  5. #5
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    Default Re: Confirm Address Error

    Hi Doc,

    I did as per your above post. It seems that just by pass the Confrim Address.

    This is what i have done

    a. Billing Address in Zen cart = Paypal=my credit card company

    order processed successfully

    b. Billing Address in Zen cart <> Paypal <> my credit card company

    order processed successfully.

    I am new to this, so I might have confused myself. If I flick the confirm address switch to True, does Paypal check the address in Zen cart against my address held by credit card company, right?

  6. #6
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    Default Re: Confirm Address Error

    Quote Originally Posted by kobra View Post
    Good card but sent to another address and once they know it is in route they cancel the transaction through their card company
    if the money has reached my paypal account and they decide to cancel the card, would paypal take the money out of my account and return to the credit card company?

  7. #7
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    Default Re: Confirm Address Error

    if the money has reached my paypal account and they decide to cancel the card, would paypal take the money out of my account and return to the credit card company?
    Correct
    Zen-Venom Get Bitten
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  8. #8
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    Default Re: Confirm Address Error

    Quote Originally Posted by jadedev View Post
    If I flick the confirm address switch to True, does Paypal check the address in Zen cart against my address held by credit card company, right?
    If the "Require confirmed address" switch is set to true, then PayPal will not allow the customer to complete checkout without selecting a shipping address that PayPal has confirmed as valid (usually by them doing AVS checks against a valid credit card).
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donations always welcome: www.zen-cart.com/donate

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.



  9. #9
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    Default Re: Confirm Address Error

    Kobra - isn't that a bit risky to do business using paypal??? Anybody, even legit customers can cancel their card anytime. If I have already sent the goods, I will be totally messed up.

    Drbyte - I think there's a problem with the address held in paypal. State in payPal is held as full name ie, Northern Territory, while the credit card company has it as "NT".

    No matter how many different senerio I tried, they all failed.

    Is there a viable solution?

  10. #10
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    Default Re: Confirm Address Error

    isn't that a bit risky to do business using paypal??? Anybody, even legit customers can cancel their card anytime. If I have already sent the goods, I will be totally messed up
    PayPal or even a gateway processor will have the same issue

    It is your responsibility to check the orgin of the order IP address
    Yje card address and the ship to address

    I normally would not fulfill any order where these did not make sense

    As in an order IP for country one
    A card address in some other country
    And a different ship to address

    There are paid services to do this for you
    CC Fraud services
    Not a recommendation but one is MaxMind
    Google for others to compare or just do it yourself
    Zen-Venom Get Bitten
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