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  1. #1
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    Default USPS Problem with large order 389 lbs

    I love the new module. Great to have more accurate time in transit figures. More configurable. Great job guys!

    I have a small problem. I have an order from Egypt - haven't checked other countries for same bug. When asking for a quote, the quote comes up. But after logging and trying to order, there is no results for USPS. Only for UPS at 3X the cost. The order is large. 389 lbs.

    I tried changing the max weight to 1000 lbs for International Priority in settings but that didn't do it. Note, before I changed that setting, I was getting the quote for 389 lbs before logging in. I guess the system is automatically allowing for multiple shipments.

    ZC version is 1.3.9h,
    PHP Version: 5.2.17 (Zend: 2.2.0),
    USPS Module - latest as of right now:
    USPS v15 Ratev4 2013_0127 R2013_0729_J5

  2. #2
    Join Date
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    Default Re: New USPS Shipping Module: USPS v15 Ratev4 2013_0127 R2013_0729_J5

    Set the Maximum weight to 70 ...

    What are your Tare Rate settings?

    After you make that change ... could you go to the Modules ... Shipping ... and EDIT the USPS and turn on the DEBUG to LOGS ...

    Next, try your quote again when NOT logged in ...

    Then, login and try the quote again ...

    In your /logs directory (that will be /cache in older versions of Zen Cart) you will see the shipping logs that start with SHIP ... please Zip the logs and attach them to your post here ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  3. #3
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    Default Re: New USPS Shipping Module: USPS v15 Ratev4 2013_0127 R2013_0729_J5

    Thank you very much. Linda, first of all, I must confess: I have to think. I am not yet Zenned. :)


    But I can envision a time where I can just know. :)


    Ok, I did as you asked. Here are the results:


    Tare settings:


    Enter the Maximum Package Weight you will ship 65
    Package Tare Small to Medium - added percentage:weight 11:.32
    Larger packages - added packaging percentage:weight 10:2
    Display Number of Boxes and Weight Status 2
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 1
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1
    Country of Origin


    I'm sorry, but since I updated from the 28 July 13 version to the latest version, now I don't get a rate when I use the "Estimate Shipping" button when not logged in anymore. So the log file is from when i'm logged in and trying to get a rate quote.
    Attached Files Attached Files

  4. #4
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    Default Re: New USPS Shipping Module: USPS v15 Ratev4 2013_0127 R2013_0729_J5

    Additional info: I actually have 2 sites running. The 2nd site has the version of the USPS module from 28 July 13, and it will still give me a rate quote for 352 lbs for USPS Priority Mail to Egypt. So, I'm attaching the log file for that site. This 2nd site has the same behavior I originally reported. When not logged in, I get a quote successfully, and when I am logged in, I no longer can get a USPS price.
    Attached Files Attached Files

  5. #5
    Join Date
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    Default Re: New USPS Shipping Module: USPS v15 Ratev4 2013_0127 R2013_0729_J5

    While I am looking at this, can you check your two sites in ...

    Go to your Zen Cart Admin and go to Tools ... Developers Tool Kit ...

    In the bottom input box enter:
    usps.php

    Then, select Catalog ... click SEARCH ...

    What comes up on the lines for:
    * @version $Id: usps.php

    back in a few ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  6. #6
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    Default Re: New USPS Shipping Module: USPS v15 Ratev4 2013_0127 R2013_0729_J5

    Site 1: (with latest USPS mod:)

    /home/fuel757/public_html/includes/languages/english/modules/shipping/usps.php
    Line #10 : * @version $Id: usps.php 2013-07-28 ajeh $ Version J 2013-07-28
    /home/fuel757/public_html/includes/modules/shipping/usps.php
    Line #12 : * @version $Id: usps.php 2013-07-30 ajeh Version J5 $


    Site 2: (With USPS Mod of 28 July 13)


    /home/dry757/public_html/includes/languages/english/modules/shipping/usps.php
    Line #10 : * @version $Id: usps.php 2013-07-28 ajeh $ Version J 2013-07-28
    /home/dry757/public_html/includes/modules/shipping/usps.php
    Line #12 : * @version $Id: usps.php 2013-07-28 ajeh Version J $ 2013-07-28

  7. #7
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    Default Re: New USPS Shipping Module: USPS v15 Ratev4 2013_0127 R2013_0729_J5

    You do not have USPS July 28, 2013 J5 on both servers ...

    See if that helps ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  8. #8
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    Default Re: New USPS Shipping Module: USPS v15 Ratev4 2013_0127 R2013_0729_J5

    Yesterday, both sites used the J version of the software - 28 July 13. They both would allow me to see the cost of USPS shipping for orders of 323 lbs.
    When I upgraded site 1 to J5, I lost the ability to use the estimate shipping option when not logged in. Now I can't see shipping whether logged in or not logged in. This is a step in the wrong direction for me. I would like to resolve this on site 1, and then I will do the fixes to both sites.

    But for sure, the upgrade to J5 doesn't fix this particular issue.

  9. #9
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    Default Re: New USPS Shipping Module: USPS v15 Ratev4 2013_0127 R2013_0729_J5

    I am using USPS J5 with your settings and I am working ...

    Let me go install that again on another server and configure USPS J5, and a Product, and Address Boook etc. etc. etc. and test again and see if I can be broke like you or if we have to look deeper at your server ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
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    Default Re: New USPS Shipping Module: USPS v15 Ratev4 2013_0127 R2013_0729_J5

    Drat! I was hoping this was just about the larger weight. I'll dig around and see if I can figure out a way that my setup isn't standard. I don't think any mods would affect this, but I'll dig into that too.

    By the way, I'm able to work with a shipment of 88 lbs. But when I double that size, it breaks. I'll find the exact point where it breaks. That may suggest a problem.

 

 
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