Page 4 of 14 FirstFirst ... 23456 ... LastLast
Results 31 to 40 of 137
  1. #31
    Join Date
    Jun 2010
    Posts
    38
    Plugin Contributions
    0

    Default Re: Ceon Manual Card Payment Module v3.0.0

    Hello to all and thanks in advance for any assistance!

    I have been using the ceon credit card processors module for more than a year with tremendous success for my client.

    A few months ago (prior to v2.0) we had only 'lost' one set of middle digits and it was later found in the spam folder of all places.

    After upgrading to v. 2.0 there have been two transactions where the middle digit information was not sent at all.

    The cart processed several orders yesterday and everything worked fine and with exception of those two orders, we have never failed to receive the credit card info.

    I am at a loss as to why the emails did not come through and I have checked more than once to make sure the spam folder did not receive any of them.

    The orders were placed on different days completely but they were both placed at roughly the same time of day (within 15 minutes of each other).

    I have no idea why that might affect things, but it was the only commonality between the orders.

    Help! :)

  2. #32
    Join Date
    Aug 2004
    Location
    Belfast, Northern Ireland
    Posts
    2,480
    Plugin Contributions
    14

    Default Re: Ceon Manual Card Payment Module v3.0.0

    Hi,

    Quote Originally Posted by Keezee View Post
    After upgrading to v. 2.0 there have been two transactions where the middle digit information was not sent at all.
    That's not true.

    They are always sent. You simply must not have received them.

    This is an e-mail issue.

    Sorry but the module doesn't send things sometimes and not at other times.. your e-mail server may fail or you may fail to receive the e-mail but the problem is not with the module.

    I'm guessing you mistakenly said v2.0 in your post, obviously you should be on v3.0.0. If not, please upgrade, but it still won't "fix" the issue with your e-mail.

    Hopefully you can get this e-mail issue fixed, otherwise (regardless, actually) I strongly suggest moving to using a proper payment service.

    All the best..

    Conor
    ceon
    Last edited by conor; 15 Aug 2011 at 07:49 AM.

  3. #33
    Join Date
    Mar 2010
    Posts
    49
    Plugin Contributions
    0

    Default Re: Ceon Manual Card Payment Module v3.0.0

    Hi Ceon

    i want to modify the order edit (in admin session the part cc#)

    which the file or template i have to concern to do that modify

    thanks,

  4. #34
    Join Date
    Aug 2004
    Location
    Belfast, Northern Ireland
    Posts
    2,480
    Plugin Contributions
    14

    Default Re: Ceon Manual Card Payment Module v3.0.0

    Hi,

    Quote Originally Posted by hoang View Post
    i want to modify the order edit (in admin session the part cc#)

    which the file or template i have to concern to do that modify
    Sorry, it's our policy not to discuss custom modifications for our modules on this forum.

    Hopefully someone else can help you or you can simply look through the Zen Cart files and find the ones you need to modify yourself.

    All the best..

    Conor
    ceon

  5. #35
    Join Date
    Jun 2010
    Posts
    38
    Plugin Contributions
    0

    Default Re: Ceon Manual Card Payment Module v3.0.0

    Thanks for the help Conor.

    Do you know of any email issues that have come up in the past with this module? Can you point me towards something specific to troubleshoot?

    The mod has worked flawlessly since my first post.

    Thanks again,

  6. #36
    Join Date
    Aug 2004
    Location
    Belfast, Northern Ireland
    Posts
    2,480
    Plugin Contributions
    14

    Default Re: Ceon Manual Card Payment Module v3.0.0

    Hi,

    Quote Originally Posted by Keezee View Post
    Do you know of any email issues that have come up in the past with this module? Can you point me towards something specific to troubleshoot?
    Sorry I wish I could be more helpful to you but the simple thing is that there are no "e-mail issues" with the software. It simply sends an e-mail, using the same code as the Zen Cart order completion code.

    If there are "e-mail issues" they are with your server or your e-mail account, they've nothing whatsoever to do with Ceon Manual Card, so you can discount looking into it altogether.

    Quote Originally Posted by Keezee View Post
    The mod has worked flawlessly since my first post.
    And it is continuing to work flawlessly.. something else in your "store to you e-mail path" is not.

    All the best..

    Conor
    ceon

  7. #37
    Join Date
    Sep 2005
    Location
    Ocala, FL
    Posts
    146
    Plugin Contributions
    0

    Default Re: Ceon Manual Card Payment Module v3.0.0

    I have a weird problem. I had a clean install of v1.3.9h with no offline credit card processing since they took this out with this version. Then I found thia Ceon payment manua. I downloaded the add on and installed and followed directions. The module appears to be shown now to the visitors. My problem is that visitor's payment options seem to show

    -Credit/Debit Card
    -Check/Money Order
    -Credit Card
    -PayPal checkout with PayPal. The safer, easier way to pay.

    Notice that there are 2 areas for the user to enter credit card info twice.
    This may be a dumb question, but can i chut one off?

    I even disabled the ceon manual card payment module and it shows only the bottom credit card field.
    Which may work but then the module shows as being activated.

    Should I just reinstall? Any advice will help. Thank you,
    Here is the link in case you like to see:
    http://marketsofmarion.com/cleanusedgolfballs/

  8. #38
    Join Date
    Aug 2004
    Location
    Belfast, Northern Ireland
    Posts
    2,480
    Plugin Contributions
    14

    Default Re: Ceon Manual Card Payment Module v3.0.0

    Hi,

    Quote Originally Posted by spawnie69 View Post
    Notice that there are 2 areas for the user to enter credit card info twice.
    This may be a dumb question, but can i chut one off?

    I even disabled the ceon manual card payment module and it shows only the bottom credit card field.
    Which may work but then the module shows as being activated.[/quote]

    The module is installed fine. You should enable the module, you'll then have "Credit/Debit Card" as an option in the list... this is indeed the standard title for Ceon Manual Card.

    You should remove, or at the very least, disable whatever other module you have installed that is coming up with the "Credit Card" option. I think it's probably the "Authorize net" module.

    That will then just have the Ceon Manual Card fields and the Check/PayPal options.

    All the best..

    Conor
    ceon

  9. #39
    Join Date
    Sep 2005
    Location
    Ocala, FL
    Posts
    146
    Plugin Contributions
    0

    Default Re: Ceon Manual Card Payment Module v3.0.0

    How can I found out which module is causing this? Strange because there is no offline credit cart module on the 1.3h version of zen cart.

    This 2nd "Credit Card" option option being displayed was never there before.
    These are the only enabled modules:

    ceon_manual_card - default
    money order - default
    PayPal - Processing
    Paypal - Processing

    When I remove every single module I am still left with this second off line credi card module add on.
    Thanks for your help.

  10. #40
    Join Date
    Aug 2004
    Location
    Belfast, Northern Ireland
    Posts
    2,480
    Plugin Contributions
    14

    Default Re: Ceon Manual Card Payment Module v3.0.0

    Hi,

    Quote Originally Posted by spawnie69 View Post
    How can I found out which module is causing this? Strange because there is no offline credit cart module on the 1.3h version of zen cart.
    This is no longer appropriate for this thread, it has nothing whatsoever to do with Ceon Manual Card.

    I'll take look at your site for you if you like, just send me FTP and admin details at this address.

    Please don't reply to this post as I would like to keep this thread to Ceon Manual Card issues only.

    All the best...

    Conor
    ceon

 

 
Page 4 of 14 FirstFirst ... 23456 ... LastLast

Similar Threads

  1. Ceon Manual Card Payment Module v2.0.0!
    By conor in forum Addon Payment Modules
    Replies: 241
    Last Post: 5 Sep 2011, 08:55 AM
  2. Ceon manual card module - cc error leads to page not found
    By jenniesummitreks in forum Addon Payment Modules
    Replies: 2
    Last Post: 16 Sep 2009, 09:28 PM
  3. Deleting all credit card info in admin - Ceon Manual Card
    By MaureenT in forum Addon Payment Modules
    Replies: 1
    Last Post: 16 Mar 2009, 07:22 PM
  4. Ceon Manual/Offline Card Payment Module v1.0.0!
    By conor in forum Addon Payment Modules
    Replies: 117
    Last Post: 27 Feb 2009, 10:04 PM
  5. Re: Ceon Manual/Offline Card Payment Module v1.0.0!
    By wizarddave in forum Addon Payment Modules
    Replies: 0
    Last Post: 2 Jan 2008, 05:13 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •