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  1. #1
    Join Date
    May 2010
    Location
    South Africa
    Posts
    138
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    Default Error: VAT + VAT charged on checkout

    Hi guys, my client alerted me to a strange error that started appearing on his store and I dont have a clue as to how to find the solution to this problem.
    The VAT charge is supposed to be a once off 14% on total during checkout and has always functioned correctly until now.

    Customers are now being billed twice for VAT!
    This is how it looks on the invoices:
    Sub-Total: R342.24
    Shipping (5%): R17.11
    VAT 14% + VAT 14%: R100.62
    Total: R459.97


    Under the heading "tax" on the invoice it says 28.00% which is obviously wrong.

    Any ideas as to why things are now displaying wrong all of a sudden?
    Ive looked at tax zones and definitions and everything seems to be in order.
    Last edited by enigma666666; 14 Jun 2011 at 12:31 PM.

  2. #2
    Join Date
    May 2010
    Location
    South Africa
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    Default Re: Tax Error: VAT + VAT charged on checkout

    Okay here are my settings:

    Zones
    Country |Zones ||Code
    South Africa| Eastern Cape | EC
    South Africa| Free State | FS
    South Africa| Gauteng | GT
    South Africa| KwaZulu-Natal| NL
    South Africa| Limpopo | LP
    South Africa| Mpumalanga | MP
    South Africa| North West | NW
    South Africa| Northern Cape| NC
    South Africa| South Africa | ZA
    South Africa| Western Cape | WC

    Zone Definitions
    Zone Name
    South Africa
    Zone Description
    14% VAT

    Number of Zones: 10

    Number of Tax Rates: 1

    Description:
    14% VAT

    Tax Classes
    Taxable Goods
    Description:
    VAT

    Tax Rates
    Priority |Tax Class | Zone | Tax Rate
    1 | Taxable Goods | South Africa | 14.00%


    Number of Zones: 10
    Number of Tax Rates: 1
    Description:
    VAT 14%

    Anyone have an idea as to why tax would be charged twice on
    checkout?
    Last edited by enigma666666; 15 Jun 2011 at 10:51 AM.

  3. #3
    Join Date
    May 2010
    Location
    South Africa
    Posts
    138
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    Default Re: Error: VAT + VAT charged on checkout

    Im still trying to find a solution to this problem.
    Any ideas of what could cause tax to be charged double?

  4. #4
    Join Date
    May 2010
    Location
    South Africa
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    Default Re: Error: VAT + VAT charged on checkout

    Okay I have managed to fix the problem.
    For those of you experiencing a similar problem. this is what
    you do:
    Look under Zone Definitions.
    There you will have one column for country and another for zones.
    Under the Zone column, look to see if there is a zone described as
    "all zones", if so, then tax/vat will be applied twice during check out.

    This is what I had:
    Country------------Zone
    South Africa ------Gauteng
    South Africa ------Eastern Cape
    South Africa-------Free State
    South Africa-------KwaZulu-Natal
    South Africa-------Limpopo
    South Africa-------Western Cape
    South Africa-------Northern Cape
    South Africa-------Mpumalanga
    South Africa-------All Zones

    By removing the "all zones" above in red, Vat is now once again
    being applied correctly.

  5. #5
    Join Date
    Dec 2009
    Location
    Halifax, UK
    Posts
    12
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    0

    Default Re: Error: VAT + VAT charged on checkout

    I had the same thing, more or less in my store. I had the country in 2 different shipping zones, which were then used also for the tax zone definitions.

    Pretty much, if it adds VAT twice, it is because you are telling it to somewhere or other as it only does what you tell it.
    Drove me mad, but I managed to find it in the end.

 

 

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