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  1. #1
    Join Date
    Apr 2010
    Location
    BC, Canada
    Posts
    22
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    0

    Default New customer can not sign up -blank page

    I have the v1.3.9h installed. When I tested it, I found that when new customer submit the form, the page is redirected to create_account page which is blank. The correct page should be create_account_success.
    Any suggestion to fix the problem?

  2. #2
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
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    0

    Default Re: New customer can not sign up

    Are you using a custom template?
    Report back here with any errors in this folder
    root directory/ cache
    Mark
    Hare Do

  3. #3
    Join Date
    Apr 2010
    Location
    BC, Canada
    Posts
    22
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    0

    Default Re: New customer can not sign up -blank page

    Thx, here is the error message:
    "includes\languages\english\html_includes\define_privacy.php on line 15"

  4. #4
    Join Date
    Apr 2010
    Location
    BC, Canada
    Posts
    22
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    0

    Default Re: New customer can not sign up -blank page

    There is another one:

    PHP Parse error: syntax error, unexpected T_STRING in ..............includes\languages\english\create_account.php on line 42


    That should be the last line of create_account file.

  5. #5
    Join Date
    Apr 2010
    Location
    BC, Canada
    Posts
    22
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    0

    Default Re: New customer can not sign up -blank page

    I fixed the problem by uploading the create_account file.

  6. #6
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
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    0

    Default Re: New customer can not sign up -blank page

    Nice your site for customers is up and ready to take orders, ty for posting your solution ...
    Mark
    Hare Do

 

 

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