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  1. #1
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    Default Blank comments field in order_status_history

    Hello,

    Finally upgrading from 1.2.1 to newest 1.3.9h!

    I did the database upgrade successfully, one update at a time.

    But now I noticed that when I add a new comment on orders.php on the admin side, the comment comes out blank and the status doesn't update either.

    I checked my database via phpmyadmin and in the table zen_orders_status_history the fields are always as follows:

    orders_status_id = 0
    customer_notified = 0
    comments = BLANK

    I am just wondering which file inputs the data into the database?

    P.S.
    I checked the cache folder and the the error doesn't trigger a DEBUG file (no file created today).

    Thanks everyone for reading!

  2. #2
    Join Date
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    Default Re: Blank comments field in order_status_history

    Finally upgrading from 1.2.1 to newest 1.3.9h!

    I did the database upgrade successfully, one update at a time.
    No mention of how you did the set of files???

    Did you install 1.3.9h first and then import your live DB and upgrade it?
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  3. #3
    Join Date
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    Default Re: Blank comments field in order_status_history

    Quote Originally Posted by drbyday View Post
    But now I noticed that when I add a new comment on orders.php on the admin side...

    I am just wondering which file inputs the data into the database?
    You already answered your question. /admin/orders.php
    .

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  4. #4
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    Default Re: Blank comments field in order_status_history

    Quote Originally Posted by kobra View Post
    No mention of how you did the set of files???

    Did you install 1.3.9h first and then import your live DB and upgrade it?
    Sorry, yes, I did a fresh install of 1.3.9.h, then I imported my database and did the upgrades one by one using zc_install folder.

  5. #5
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    Default Re: Blank comments field in order_status_history

    Quote Originally Posted by DrByte View Post
    You already answered your question. /admin/orders.php
    Yes I found the mysql insert code in orders.php and it looks good (matches database structure). I dont think that is the issue.

    Any suggestions for troubleshooting this problem? Thanks guys for your help.

  6. #6
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    Default Re: Blank comments field in order_status_history

    Your server information
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  7. #7
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    Default Re: Blank comments field in order_status_history

    Quote Originally Posted by kobra View Post
    Your server information
    Server OS: Linux 2.6.18-238.9.1.el5
    Database: MySQL 5.0.92-community-log
    HTTP Server: LiteSpeed

  8. #8
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    Default Re: Blank comments field in order_status_history

    php ???
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  9. #9
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    Default Re: Blank comments field in order_status_history

    Quote Originally Posted by kobra View Post
    php ???
    I knew I was missing something! Sorry!

    PHP Version: 5.2.17 (Zend: 2.2.0)

  10. #10
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    Default Re: Blank comments field in order_status_history

    PHP Version: 5.2.17 (Zend: 2.2.0)
    1.2.1 to newest 1.3.9h!
    Your version info shows there is not an issue with versioning

    How did you upgrade???

    The tutorial outlines a NEW install of the current version with it's own DB

    I suspect you have something - files crossed up or??

    https://www.zen-cart.com/tutorials/i...hp?article=108
    Zen-Venom Get Bitten

 

 
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