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  1. #1
    Join Date
    Nov 2007
    Location
    Texas
    Posts
    272
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    0

    Default ALL PayPal orders getting "stuck"

    I have "View Stuck PayPal Orders" installed for the occasions when PayPal IPN orders don't actually make it all the way through. I have used this for a long time, but recently I've had to use it for EVERY SINGLE PAYPAL ORDER!! Any ideas what might be going on?

    It's one thing to receive a PayPal payment here and there and not have the order show in the Admin side, but since trying to recover from a nasty crash of the website, I've had to use the push module on every single paypal order.

    Can anyone offer suggestions how I might be able to fix this?

    Also, when I recovered the site, we had to go back to very old files to finally get it working and this shows stuck PayPal orders that are six months old. How do I clear those without actually pushing them through to become orders? They are old orders and were processed long ago.

    Using version 1.3.7. I have tried to upgrade numerous times, unsuccessfully. I pretty much kill my entire website each time I try to upgrade, so that's not an option for me until I can locate someone who knows how to do it without ruining the site.

    Thanks in advance!

  2. #2
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
    Plugin Contributions
    25

    Default Re: ALL PayPal orders getting "stuck"

    Paypal IPN is old and buggy. Zen Cart 1.3.7 is old and buggy. Paypal has been making changes to how IPN works (see here). All-in-all it's a minor miracle that you can get transactions through at all.

    The only way forward is to upgrade your Zen Cart and switch to a more recent Paypal API such as Express Checkout or Website Payments Pro.

    If you need help upgrading, you might try the Help Wanted resource: www.zen-cart.com/helpwanted
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
    Join Date
    Nov 2007
    Location
    Texas
    Posts
    272
    Plugin Contributions
    0

    Default Re: ALL PayPal orders getting "stuck"

    Thanks for the info, I got PayPal Express installed. Will see how it works when the next PayPal order comes through. I can't send myself payments, so I can't test it yet.

    Do you know how to clear those old orders out of the stuck orders without actually pushing them through to become orders in the Admin?

    Thanks! :-)

 

 

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