Thread: Please Help

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  1. #1
    Join Date
    Jun 2011
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    red flag Please Help

    Hello everyone,

    I am having problems with the portuguese language pack, if i am logged in and click on my account it goes to a blank page, but if i am in english and try to do the same it works just fine, below is the link of my webpage if anyone can help me I would realy apreciate.

    www.usaimportshop.com.br/zencart


    Thanks for any help

  2. #2
    Join Date
    Jun 2005
    Location
    Hertfordshire, UK
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    Default Re: Please Help

    A blank page is usually a result of a damaged file, or a missing file.

    Look in your CACHE folder (via FTP) and read some of the debug log files, They will indicate the problem file.
    We host with Terranetwork.

  3. #3
    Join Date
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    Default Re: Please Help

    Hey schoolboy,

    Thanks for the reply but how could I check these errors? is there any free software that I can download? Im sorry but I dont know a lot about programing and I am doing my website by my own

    Thanks again

  4. #4
    Join Date
    Jun 2005
    Location
    Hertfordshire, UK
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    Default Re: Please Help

    Do you know what FTP means?
    We host with Terranetwork.

 

 

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